Job Description
Title: IT Executive
Company Name: ShopUp
Vacancy: --
Location: Dhaka (Savar)
Salary: Negotiable
Published: 21 May 2024
Responsibilities & Context:
∎ Provide first-line technical support to end-users for laptops, desktops, MacBook, phones, via email, in person, and remotely
∎ Installation of hardware devices, Computer OS (Windows, Mac & Linux) and applications
∎ Installing software and networking systems.
∎ Troubleshoot and resolve IT equipment, network, and software issues
∎ Configure, manage, backup, and restore routers, switches, and access points
∎ Respond to general IT requests.
∎ Ensuring security software is kept up to date.
∎ Work on the additional IT equipment, Access control system, All type of IP Camera, Surveillance systems, PABX, etc.
∎ Train staff with the potential use of existing technology.
∎ Maintain effective communication with vendors and clients in support of assigned projects and tasks
∎ Maintain IT inventory
∎ Prepare reports and documents
∎ Be comfortable with 24/7 roster duty.
∎ We are looking for someone who will be at the execution level of implementing and maintaining all IT operations-related end user's issues. You will be the person who will directly handle any end-user IT-relevant issues in the workplace. You should be able to follow the lead of the team leaders towards implementing new technologies and maintaining service uptime of IT services.
∎ Provide first-line technical support to end-users for laptops, desktops, MacBook, phones, via email, in person, and remotely
∎ Installation of hardware devices, Computer OS (Windows, Mac & Linux) and applications
∎ Installing software and networking systems.
∎ Troubleshoot and resolve IT equipment, network, and software issues
∎ Configure, manage, backup, and restore routers, switches, and access points
∎ Respond to general IT requests.
∎ Ensuring security software is kept up to date.
∎ Work on the additional IT equipment, Access control system, All type of IP Camera, Surveillance systems, PABX, etc.
∎ Train staff with the potential use of existing technology.
∎ Maintain effective communication with vendors and clients in support of assigned projects and tasks
∎ Maintain IT inventory
∎ Prepare reports and documents
∎ Be comfortable with 24/7 roster duty.
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Savar)
Company Information:
∎ ShopUp
∎ SKS TOWER (4th Floor) VIP Road, Mohakhali, Dhaka - 1206
∎ ShopUp works with a mission of enabling SMEs in Bangladesh with technology. We help online sellers & neighborhood retailers to build, manage and grow their businesses by providing easy access to B2B sourcing, last-mile logistics, digital credit, and business management solutions.
Address::
∎ SKS TOWER (4th Floor) VIP Road, Mohakhali, Dhaka - 1206
∎ ShopUp works with a mission of enabling SMEs in Bangladesh with technology. We help online sellers & neighborhood retailers to build, manage and grow their businesses by providing easy access to B2B sourcing, last-mile logistics, digital credit, and business management solutions.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 28 May 2024
Category: IT/Telecommunication
