Job Description


Company Name: SuperTel Limited

Vacancy: 01

Job Location: Dhaka, Dhaka (Uttara)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc)
∎ B.Sc. in Computer Science/ Engineering from any reputed university (Flexible in case of relevant experience
∎ Skills Required: Computer Accessories

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following business area(s): Call Center
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Installing, configuring & maintenance computer (Desktop/Laptop) hardware, software, systems, networks, printers, Headphone and other IT appliance.
∎ Maintain LAN and internet connectivity products and their installation and configuration and troubleshoot, diagnose and resolve computer and network/connectivity problems.
∎ Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
∎ Prepare, Install, Configure & Setup and also provide extensive support to Mikrotik, Switch, PC, Laptop, UPS related Hardware and software issues instantly.
∎ Troubleshoots hardware, software and networking problems, determines the cause of error or stoppage, applies corrective techniques in cases where problems can be corrected, may arrange for repair of faulty equipment or upgrade out-of-date systems.
∎ Monitors performance of local area networks, tracks significant problems, evaluates usage and modifies hardware/software for optimal performance.
∎ English and Bangla Compose, Scanning and Editing and ensure accuracy of typing /data entry work.
∎ Vicidial,goautodial,asterisk,Elastrix or any call center dialer basic knowledge.

Additional Requirements:
∎ Age at least 19 years
∎ Only males are allowed to apply
∎ The applicants should have experience in the following area(s):
∎ Hardware Engineer, IT System Management, Network Engineer/ Network Administrator
∎ The applicants should have experience in the following business area(s):
∎ Computer Hardware/Network Companies, IT Enabled Service,Call center
∎ Call center experience will get preference.

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly

Application Deadline: 24 Nov 2020

Company Information:
∎ 28 Oct 2020
∎ SuperTel Limited
∎ Address : House #25 (Super House) Garib-E-Newaz Avenue, Sector #13, Uttara, Dhaka-1230
∎ Web :
∎ Business : Call Center/BPO/Outsourcing/Contact Center

Category: IT/Telecommunication