IT Admin Officer

Job Description

Title: IT Admin Officer

Company Name: Ashrai.

Vacancy: --

Location: Dhaka

Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):NGO

Published: 26 Jun 2025

Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering
∎ Bachelor’s degree in Computer Science, Information Technology, MIS, or a related field.
∎ Bachelor’s degree in Computer Science, Information Technology, MIS, or a related field.

Requirements:

Additional Requirements:
∎ Minimum 2–3 years of experience in a similar role, preferably in the microfinance or development sector.
∎ Proficient in administering Microfin360 or similar microfinance software.
∎ Experience building dashboards using Power BI, Excel, or similar tools.
∎ Basic knowledge of web design/maintenance (WordPress or HTML/CSS knowledge a plus).
∎ Strong understanding of database systems, data security, and IT troubleshooting.
∎ Excellent problem-solving, communication, and teamwork skills.
∎ Knowledge of the microfinance sector in Bangladesh is a strong advantage.
∎ Experience in mobile data collection tools (e.g., Kobo Toolbox, ODK).
∎ Familiarity with HR management software.
∎ Ability to write basic SQL queries for data extraction.
∎ Minimum 2–3 years of experience in a similar role, preferably in the microfinance or development sector.
∎ Proficient in administering Microfin360 or similar microfinance software.
∎ Experience building dashboards using Power BI, Excel, or similar tools.
∎ Basic knowledge of web design/maintenance (WordPress or HTML/CSS knowledge a plus).
∎ Strong understanding of database systems, data security, and IT troubleshooting.
∎ Excellent problem-solving, communication, and teamwork skills.
∎ Knowledge of the microfinance sector in Bangladesh is a strong advantage.
∎ Experience in mobile data collection tools (e.g., Kobo Toolbox, ODK).
∎ Familiarity with HR management software.
∎ Ability to write basic SQL queries for data extraction.

Responsibilities & Context:
∎ Administer and maintain core microfinance software systems (e.g., Microfin360) and ensure smooth daily operations.
∎ Provide technical support and troubleshooting for user issues related to microfinance, HR, and administrative software.
∎ Coordinate with software vendors for issue resolution, updates, and customizations.
∎ Design, develop, and maintain Power BI dashboards and other KPI tracking tools to support data-driven decision-making.
∎ Collaborate with program and finance teams to gather data requirements and create custom visualizations.
∎ Automate regular reporting processes and ensure accuracy of data displayed.
∎ Maintain and update the organization’s website including posting news, notices, and program updates.
∎ Ensure website functionality, security, and regular backups.
∎ Support integration of digital services on the website as needed (e.g., forms, donor pages, or data submissions).
∎ Oversee hardware, software, and network systems used across the organization.
∎ Ensure data security, backups, and disaster recovery plans are in place and functional.
∎ Maintain an asset inventory of IT equipment and licenses.
∎ Train staff on the use of relevant software systems and dashboards.
∎ Create user manuals, documentation, and standard operating procedures for IT systems.
∎ Position Summary:
∎ Ashrai is seeking a proactive and skilled IT Admin Officer to oversee and manage its IT infrastructure with a focus on supporting microfinance-related software such as Microfin360, HR and administrative systems, Power BI dashboards, and website maintenance. The ideal candidate will be technically adept, solutions-oriented, and passionate about using technology to support social impact through microfinance.
∎ Responsibilities:
∎ Software Administration & Support
∎ Administer and maintain core microfinance software systems (e.g., Microfin360) and ensure smooth daily operations.
∎ Provide technical support and troubleshooting for user issues related to microfinance, HR, and administrative software.
∎ Coordinate with software vendors for issue resolution, updates, and customizations.
∎ Dashboard & Reporting
∎ Design, develop, and maintain Power BI dashboards and other KPI tracking tools to support data-driven decision-making.
∎ Collaborate with program and finance teams to gather data requirements and create custom visualizations.
∎ Automate regular reporting processes and ensure accuracy of data displayed.
∎ Website & Digital Presence
∎ Maintain and update the organization’s website including posting news, notices, and program updates.
∎ Ensure website functionality, security, and regular backups.
∎ Support integration of digital services on the website as needed (e.g., forms, donor pages, or data submissions).
∎ IT Infrastructure & Security
∎ Oversee hardware, software, and network systems used across the organization.
∎ Ensure data security, backups, and disaster recovery plans are in place and functional.
∎ Maintain an asset inventory of IT equipment and licenses.
∎ Training & Documentation
∎ Train staff on the use of relevant software systems and dashboards.
∎ Create user manuals, documentation, and standard operating procedures for IT systems.

Compensation & Other Benefits:
∎ Competitive salary based on experience and qualifications.
∎ Other benefits as per organizational policy.
∎ Competitive salary based on experience and qualifications.
∎ Other benefits as per organizational policy.

Employment Status: Full Time

Job Location: Dhaka

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Hard Copy:
∎ Please send a CV to Executive Director, ASHRAI Head Office: House No. 615/9, Basila Road, Mohammadpur, Dhaka-1207. Mobile:01711-427219, Or Send an email: [email protected]

Company Information:
∎ Ashrai.
∎ 615/9, Bosila Road, Mohammadpur, Dhaka
∎ Ashrai is an Anthropological research outcome of its present founder Director Dr. Ahsan Ali. He identified some acute problems faced by the tribal people during conducting a formal research for his Ph.D degree. To address those problems, Ashrai was founded in 1990.

Ashrai is a not-for-profit non-government organization (NGO) devoted to poverty alleviation and realization of human rights and dignity of the oppressed people; especially the women and the minor Adivasi communities. Ashrai always shows highest respect to human dignity and rights.

Address::
∎ 615/9, Bosila Road, Mohammadpur, Dhaka
∎ Ashrai is an Anthropological research outcome of its present founder Director Dr. Ahsan Ali. He identified some acute problems faced by the tribal people during conducting a formal research for his Ph.D degree. To address those problems, Ashrai was founded in 1990.Ashrai is a not-for-profit non-government organization (NGO) devoted to poverty alleviation and realization of human rights and dignity of the oppressed people; especially the women and the minor Adivasi communities. Ashrai always shows highest respect to human dignity and rights.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 24 Jul 2025

Category: IT/Telecommunication