Intern(NOC)

Job Description

Title: Intern(NOC)

Company Name: BTS Limited

Vacancy: 2

Job Location: Dhaka (Gulshan)

Employment Status: Internship

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science Engineering or ETE
∎ Final semester student in CSE 0r ETE can apply
∎ Ahsanullah University of Science and Technology,American International University Bangladesh,Bangladesh University of Professionals,East West University,BRAC University students will get preference
∎ Training/Trade Course: CCNA RHCSA training given extra value

Job Responsibilities:
∎ Ensure minimum down time of switching and Transmission operations.
∎ Work in fast paced dynamic environment and under high pressure.
∎ Implementation of appropriate operational procedure for all core TX network deployments.
∎ Monitor Network system using MRTG tools.
∎ Operation and maintenance of LAN & WAN service.
∎ Diagnosing and troubleshooting hardware, software and network faults.
∎ Support including real time network and client's networks, application and databases.
∎ Interacting (Inbound/ Outbound call) with customers in response to their queries or complains.
∎ Interacting with different teams to faster the resolution process.
∎ Identify & resolving customer's complains.
∎ Escalate unresolved issues (tickets) to concern team & follow up.
∎ Live chatting with customer over web/WhatsApp.
∎ Reply customers query/complain on FB page.
∎ Ensure service quality.

Additional Requirements:
∎ Age 24 to 28 years
∎ Only males are allowed to apply
∎ Freshers are also encourages to apply.

Salary:
∎ Negotiable
∎ As per company policy

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 1 Nov 2021

Company Information:
∎ 2 Oct 2021
∎ BTS Limited
∎ Address : Level C1,House 15,Road 7,Gulshan1,Dhaka 1212.
∎ Business : Telecom Service (A reputeded nation wide ISP company)


Category: IT/Telecommunication

: Bismillah Telecom Service (A reputed nationwide ISP company) is looking for a potential intern who can ensure resolving basic network issues, install & configuring Software, operating systems, and using remote desktop connections to provide immediate support.