Head of Retail

Job Description

Title: Head of Retail

Company Name: STS Group

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• 8 to 12 years
• The applicants should have experience in the following business area(s): Hospital, Food (Packaged)/Beverage, Real Estate

• Bachelor of Business Administration (BBA)
• Master of Business Administration (MBA)

• 8 to 12 years
• The applicants should have experience in the following business area(s): Hospital, Food (Packaged)/Beverage, Real Estate

Key Requirements

• 8–12+ years of experience in retail, with at least 3–5 years in a leadership role in the clothing/fashion sector

• Strong understanding of retail operations, merchandising, and customer behavior

• Proven track record of driving sales growth and managing multiple store locations

• Excellent leadership, communication, and decision-making skills

• Strong analytical and problem-solving ability

Key Competencies

• Strategic thinking

• Leadership and team management

• Commercial acumen

• Customer focus

• Operational excellence

Reports To: Head of Operations

Job Summary

The Head of Retail will lead and oversee the overall retail operations, driving sales growth, enhancing customer experience, and ensuring operational excellence across all stores and channels.

Key Responsibilities

• Develop and execute retail strategies to achieve sales, profitability, and market share targets

• Oversee day-to-day retail operations across all store locations

• Lead store expansion, including site selection, store setup, and launch

• Drive visual merchandising and brand standards across all outlets

• Analyze sales performance, customer trends, and market insights to optimize business outcomes

• Manage inventory planning, stock levels, and supply chain coordination

• Lead, mentor, and develop retail teams, including store managers and regional heads

• Ensure exceptional customer experience and service standards

• Collaborate with marketing to drive footfall and promotional campaigns

• Monitor budgets, control costs, and improve operational efficiency