Customer Service & Sales Executive (In-Office)

Job Description

Title: Customer Service & Sales Executive (In-Office)

Company Name: BDS Express

Vacancy: 3

Age: 20 to 32 years

Job Location: Dhaka (Motijheel)

Salary: Tk. 16000 - 20000 (Monthly)

Experience:

Published: 2026-08-09

Application Deadline: 2026-09-08

Education:

• HSC
• Bachelor/Honors

• Minimum HSC / Bachelor's Degree (Running or Completed)

• Age 20 to 32 years

• Experience in Customer Service or Sales will be an advantage

• Fresh candidates with good communication and computer skills are encouraged to apply

• Smart, presentable, and customer-friendly

• Excellent communication and convincing skills

• Basic computer knowledge (MS Word, Excel, Email, Internet Browsing)

• Good handwriting and record-keeping ability

• Honest, responsible, and punctual

• Candidates from Motijheel or nearby areas will get preference

Job Context:

BDS Express is a growing international courier and logistics company based in Motijheel, Dhaka. We are looking for smart, energetic, and customer-focused Customer Service & Sales Executives to join our team.

This is a fully office-based position. No field marketing or outdoor sales is required.

The selected candidates will be responsible for handling customer inquiries, receiving parcels, processing shipment bookings, preparing quotations, maintaining customer records, and providing excellent customer service.

Candidates residing in Motijheel or nearby areas will get preference.

Job Responsibilities:

• Handle walk-in and online customer inquiries professionally

• Receive parcels and process shipment bookings

• Explain courier services and provide shipping quotations

• Follow up with customers and convert inquiries into bookings

• Prepare invoices, quotations, and daily sales reports

• Maintain customer records using MS Word and Excel

• Communicate with customers via Phone, WhatsApp, Email, and Facebook

• Track international shipments and provide delivery updates

• Support day-to-day office operations

• Performance bonus

Salary: BDT 16,000 – 20,000 per month (Based on skills and experience)

Compensation & Other Benefits:

• Sales Commission

• Festival Bonus

• Friendly Working Environment

• Career Growth Opportunity