Sr. Officer, Marketing

Job Description

Title: Sr. Officer, Marketing

Company Name: Agora Limited

Vacancy: --

Age: At least 25 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Group of Companies, Super store

• Bachelor of Business Administration (BBA) in Marketing

• At least 3 years
• The applicants should have experience in the following business area(s): Group of Companies, Super store

• Age At least 25 years

Job Context

The job holder works closely with the Marketing & Retail Operations Team to ensure effective implementation of Promotional Plans and Activities. He/she is also responsible for taking all necessary measures, in collaboration with the Supplier and the Category Team, to develop and execute appropriate promotional plans.

Job Responsibilities

• Develop and execute customer communication strategies to engage and retain customers through various channels.

• Create compelling and informative content to keep customers informed about promotions, new arrivals, and special events.

• Manage and update the company website, ensuring it provides up-to-date information and a seamless user experience.

• Oversee the loyalty program, including the design, implementation, and improvement of customer loyalty initiatives.

• Analyze customer data and feedback to tailor loyalty programs that drive customer retention and increase customer lifetime value.

• Monitor and report on the effectiveness of loyalty programs and make data-driven recommendations for improvements.

• Gather and analyze customer feedback through surveys, reviews, and other channels to identify areas for improvement.

• Collaborate with relevant departments to address customer concerns and improve overall customer satisfaction.

• Plan and execute marketing promotions, campaigns, and events in collaboration with the marketing team to drive customer engagement and sales.

• Monitor promotional activity performance and adjust as needed to achieve desired results.

• Stay updated on industry trends and competitor activities to identify opportunities for improvement and innovation.

• Prepare regular reports on customer engagement metrics, loyalty program performance, and communication effectiveness for management review.

• Provident fund,Medical allowance,Weekly 2 holidays,Insurance,Profit share,Gratuity
• Salary Review: Yearly
• Festival Bonus: 2

• Hospitalization Benefit