Head of Retail (Design & Merchandising)

Job Description

Title: Head of Retail (Design & Merchandising)

Company Name: STS Group

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Tk. 200000 - 300000 (Monthly)

Experience:

• 10 to 12 years
• The applicants should have experience in the following business area(s): Hospital, Food (Packaged)/Beverage, Real Estate

• Bachelor of Science (BSc) in Fashion Designing
• Bachelor of Business Administration (BBA) in Marketing

• Bachelor’s degree in Fashion Design (BSc/BFA), Business Administration, Marketing, or a related field

• Candidates with a strong academic background in Fashion Design will be preferred

• 10 to 12 years
• The applicants should have experience in the following business area(s): Hospital, Food (Packaged)/Beverage, Real Estate

Experience:

• Minimum 10–12 years of experience in retail, merchandising, and product design
• Proven experience in fashion/apparel design combined with retail or merchandising leadership
• Experience in setting up or managing retail operations or a new business line will be a strong advantage
• Demonstrated experience in managing teams and driving business growth

Skills & Competencies:

• Strong design sensibility with a deep understanding of textiles, apparel, and accessories
• Excellent business acumen with P&L management experience
• Strong vendor management and negotiation skills
• Proficiency in design tools such as Adobe Illustrator, Photoshop, or similar
• Expertise in inventory management and retail operations
• Leadership and team management skills with the ability to work cross-functionally
• Strong analytical, organizational, and communication skills
• High attention to detail with a focus on quality and branding

Head of Retail (Design & Merchandising)

About STS Group Bangladesh:

STS Group Bangladesh is a leading organization in the country’s healthcare and education sectors, with a legacy of over 25 years in operating renowned brands such as ISD, Glenrich, UCB, and Evercare Hospitals.

As part of our commitment to enhancing student and parent experience, we are expanding into retail operations through on-campus stores offering uniforms, sportswear, accessories, and branded merchandise across our educational institutions.

Job Summary:

We are seeking an experienced and dynamic Head of Retail to lead and scale our on-campus retail operations. This role will be responsible for the end-to-end management of the retail business, including product design, merchandising, sourcing, inventory, sales, and profitability (P&L).

The ideal candidate will bring a strong background in fashion design combined with merchandising and retail operations, and will play a critical role in building a cohesive product strategy aligned with brand identity while ensuring commercial success.

Key Responsibilities:

Strategic Leadership & Business Management

• Lead and drive the overall retail strategy across all campuses, ensuring alignment with organizational goals

• Own and manage the P&L of the retail function, focusing on revenue growth, cost optimization, and profitability

• Develop short- and long-term plans for scaling the retail business and enhancing customer experience

Design & Product Development

• Lead the design and development of school uniforms, sportswear, and branded merchandise (e.g., T-shirts, hoodies, bags, caps, mugs, and accessories)

• Ensure all products reflect strong brand identity, quality, durability, and current design trends

• Oversee creation and implementation of design guidelines, ensuring consistency across all products

• Stay updated on fashion trends, materials, printing techniques, and innovations

Merchandising & Sourcing

• Plan and manage product assortment, pricing strategies, and seasonal collections

• Identify, evaluate, and manage vendors and manufacturers to ensure quality and cost efficiency

• Oversee procurement processes and ensure timely production and delivery

• Negotiate contracts and maintain strong supplier relationships

Retail Operations & Inventory Management

• Establish and manage efficient inventory systems to ensure optimal stock levels

• Forecast demand and prevent stockouts or overstocking

• Oversee visual merchandising, in-store display, and overall retail presentation across campuses

• Ensure smooth day-to-day operations of all retail outlets

Stakeholder Management & Collaboration

• Work closely with school leadership, administration, and marketing teams to align retail initiatives with academic calendars and events

• Collaborate with internal teams to launch promotions and campaigns

• Gather feedback from students, parents, and staff to continuously improve product offerings

Performance Monitoring & Reporting

• Track sales performance, customer trends, and key business metrics

• Prepare regular reports and insights for senior management

• Drive data-based decision-making to improve product mix and sales performance

Working Conditions:

• Based across school and college campuses

• Occasional travel required for supplier visits, sourcing, and events

Why Join Us: Opportunity to build and lead a new retail business vertical Work in a dynamic, creative, and growth-oriented environment Competitive compensation and benefits Make a direct impact on the brand experience of leading educational institutions