Head of Operations Division

Job Description

Title: Head of Operations Division

Company Name: Phoenix Finance & Investments Limited

Vacancy: --

Age: At most 50 years

Job Location: Dhaka

Salary: --

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Investment/Merchant Banking

• Bachelor of Business Administration (BBA)
• Bachelor of Commerce (BCom) in Finance
• Bachelor of Commerce (BCom) in Accounting

• Master’s Degree in Business Administration/Finance/Accounting/Management/Economics or any relevant discipline from a reputed university.

• Professional certifications (CA, ACCA, CFA, CMA, and MBA) will be considered as an added advantage.

• At least 5 years
• The applicants should have experience in the following business area(s): Investment/Merchant Banking

• Age At most 50 years

• Minimum 15 years of working experience in banking or financial institutions.

• At least 5 years of experience in a Senior Leadership role in Operations/General Banking/ Administration.

• Sound knowledge of Bangladesh Bank Regulations, Financial Operations, and Risk Management.

• Maximum 50 years (may be relaxed for highly deserving candidates).

• Strong leadership and decision-making ability.

• Excellent communication and interpersonal skills.

• Proven track record of operational excellence and regulatory compliance.

• Ability to work under pressure and manage multiple priorities effectively.

Responsibilities:

• Lead and oversee the overall operations of the company ensuring compliance with regulatory guidelines, company policies, and operational standards.

• Supervise and coordinate centralized branch day to day operations to ensure efficiency, accuracy, and risk mitigation.

• Implement effective internal control systems and operational policies for sustainable business growth of Asset Operations and Liability Operations.

• Ensure smooth functioning of core operational areas including deposit mobilization, product customer service, transaction management, documentation, and reporting.

• Liaison with regulatory bodies, auditors, and stakeholders to maintain operational transparency.

• Monitor performance, identify process gaps, and drive continuous improvement initiatives.

• Provide strategic input to Management on operational matters and support in policy formulation and update all topics on regular basis

• Lead, mentor, and develop the operations team to achieve organizational goals.

• To ensure efficient and effective execution of all asset and liability operation.

• Ensure all reporting and prepare all Monthly/Quarterly/Half yearly & Yearly statements of Bangladesh Bank, BFIU, NBR, Dudok, DSE, CSE & BSEC etc.

• Preparation of daily Statements of Affairs centrally for producing to the top management.

• Attractive salary and benefits package as per company policy.