Head of Fraud Risk (FRM)

Job Description

Title: Head of Fraud Risk (FRM)

Company Name: Mutual Trust Bank PLC

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• 10 to 12 years
• The applicants should have experience in the following business area(s): Banks

• Bachelor/Honors

• Academic background in Business Administration, Finance, Economics, Accounting, Law, or a related discipline from a reputed institution.

• The candidate must be from a UGC-approved university.

• Certifications such as Certified Fraud Examiner (CFE), Certified Fraud Risk Manager (FRM), Certified Internal Auditor (CIA), or other relevant professional accreditations will be considered an advantage.

• 10 to 12 years
• The applicants should have experience in the following business area(s): Banks

• Minimum 10–12 years of progressive experience in fraud risk management, financial crime, internal audit, or compliance, preferably in the banking/financial services sector.

• At least 5 years of mid level banking experience including transaction and other operational tasks.

• Demonstrated leadership in managing fraud detection, prevention, and investigation processes.

• Strong leadership and stakeholder management skills, with the ability to engage with senior management and regulators.

• In-depth knowledge of local and international fraud risk regulations and industry standards.

• Expertise in digital banking frauds, card fraud, cybercrime, and emerging fraud typologies.

• Excellent analytical and investigative skills with the ability to interpret complex data and recommend solutions.

The Head of Fraud Risk will lead the Bank’s fraud risk function, responsible for protecting the organization against internal and external fraud across all products, services, and channels. The role will focus on developing a strong fraud risk management (FRM) framework that covers prevention, detection, investigation, and response. The position requires a forward-looking leader with strong expertise in fraud typologies, digital channels, and regulatory expectations. The Head of Fraud Risk will work closely with business, operations, technology, and compliance teams—while maintaining a clear distinction from AML & CFT functions—to safeguard the Bank’s assets, reputation, and customer trust.

Responsibilities

• Establish and implement the Fraud Risk Management framework, policies, and procedures aligned with regulatory guidelines and global best practices.
• Identify, assess, and mitigate fraud risks across retail, SME, corporate banking, and digital channels.
• Lead the deployment and enhancement of fraud detection systems using analytics, AI/ML, and real-time monitoring.
• Direct and oversee fraud investigations, ensuring effective root cause analysis, resolution, and reporting.
• Collaborate with business, IT, legal, compliance, internal audit, and AML/CFT units to ensure coordinated risk management while maintaining functional distinction.
• Monitor emerging fraud trends and typologies (e.g., cybercrime, digital payments, identity theft) and recommend proactive safeguards.
• Represent the Bank in engagements with regulators, law enforcement, and industry forums on fraud-related matters.
• Provide periodic fraud risk dashboards and reports for Senior Management and the Board Risk Committee.
• Build, lead, and mentor a dedicated fraud risk team, promoting a culture of integrity and vigilance.