Title: Head of Air Freight (Export)
Company Name: Topstar Cargo Systems Limited
Vacancy: 1
Age: At least 40 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Master's Degree in Business Administration (MBA), Supply Chain Management, Logistics & Transportation Management, International Business, Marketing, or a related discipline from a reputed university.
Candidates with Bachelor's Degree along with extensive relevant industry experience may also be considered.
Professional certifications such as IATA Cargo Introductory Course, IATA Cargo Management, Dangerous Goods Regulations (DGR), FIATA Diploma, or other internationally recognized freight forwarding certifications will be given preference.
Strong knowledge of international trade, export documentation, airline operations, and logistics management is required.
• Strong airline network and industry contacts.
• Excellent leadership and negotiation skills.
• Sound knowledge of international freight forwarding procedures.
• Strong communication skills in English and Bangla.
• Proficiency in MS Office and freight forwarding software.
Job Responsibilities
• Lead and manage the overall Air Export operations of the company.
• Develop business strategies to increase air freight export revenue and market share.
• Maintain strong relationships with airlines, overseas agents, consolidators, and key customers.
• Negotiate freight rates and service agreements with airlines and partners.
• Ensure timely booking, documentation, customs compliance, and shipment execution.
• Monitor shipment performance and resolve operational issues promptly.
• Supervise preparation of MAWB, HAWB, export declarations, and other shipping documents.
• Ensure compliance with IATA regulations and airline requirements.
• Lead, motivate, and develop the Air Export team.
• Prepare monthly operational and business performance reports for management.
• Coordinate closely with Sales, Customer Service, Pricing, and Finance departments.
Experience Requirements
• Minimum 12-15 years of experience in Air Freight Export Operations within a reputed Freight Forwarding, Logistics, Airline, NVOCC, or Multinational Supply Chain organization.
• At least 5 years of experience in a senior managerial or departmental leadership role.
• Proven experience in managing airline relationships, cargo capacity procurement, rate negotiations, and strategic business development.
• Strong exposure to handling General Cargo, Garments, Pharmaceuticals, Perishables, Dangerous Goods (DG), and Project Cargo shipments.
• Demonstrated success in developing Air Export business, achieving revenue targets, and managing P&L responsibilities.
• Hands-on experience in handling international agents, global networks, and multinational customers.
• Sound knowledge of IATA regulations, customs procedures, freight management systems, and export compliance requirements.
• Experience in leading teams of Operations, Customer Service, Documentation, and Pricing personnel.
• Salary review (as per company policy)
• Provident Fund (as per company policy)
• Other benefits as per company policy