Guest Service Executive (Call Centre)
Job Description
Title: Guest Service Executive (Call Centre)
Company Name: Munshi HR Solutions Ltd.
Vacancy: 20
Age: 24 to 30 years
Job Location: Dhaka
Salary: Tk. 23000 - 24000 (Monthly)
Experience:
Published: 2025-08-06
Application Deadline: 2025-09-05
Education:
- Bachelor/Honors
Requirements:
Skills Required: Call Center,Customer Service
Additional Requirements:
- Age 24 to 30 years
Age 22 to 30 years
Excellent language proficiency in English & Bangla.
Basic Computer skills in Microsoft Office (Word /Excel/ PowerPoint/ Outlook).
Good communication Skill.
Team Player.
Responsibilities & Context:
Day & Night Shift Roster duty.
Answer calls professionally & Respond to customer inquiries.
Handle and resolve customer complaints and Follow up customer calls where necessary.
Provide customers with product and service information using available resources.
Process orders, forms and applications.
Identify and escalate priority issues and Route calls to appropriate resource.
Providing better quality service to the customer over phone call and online services.
Ensure smooth business operation and maintaining compliance.
Reporting & maintain proper MIS.
Job Other Benifits:
Mobile bill,Performance bonus,Provident fund,Weekly 2 holidays,Insurance,GratuityFestival Bonus: 2As per Bank rules & regulations
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 9.71% |
| University of Dhaka | 1.66% |
| Jagannath University | 1.43% |
| Southeast University | 1.16% |
| Dhaka International University | 1.16% |
| Northern University Bangladesh | 1.12% |
| Daffodil International University (DIU) | 1.12% |
| Govt. Titumir College | 1.12% |
| Stamford University Bangladesh | 1.07% |
| East West university | 1.07% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 81.66% |
| 31-35 | 14.27% |
| 36-40 | 2.37% |
| 40+ | 0.58% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 12.26% |
| 20K-30K | 86.71% |
| 30K-40K | 0.76% |
| 40K-50K | 0.13% |
| 50K+ | 0.13% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 34.45% |
| 0.1 - 1 years | 13.24% |
| 1.1 - 3 years | 24.83% |
| 3.1 - 5 years | 12.93% |
| 5+ years | 14.54% |
