Service Center Executive
Job Description
Title: Service Center Executive
Company Name: sony plus
Vacancy: 2
Age: Na
Job Location: Dhaka (Dhanmondi)
Salary: Tk. 15000 - 20000 (Monthly)
Experience: --
Published: 2026-06-06
Application Deadline: 2026-06-16
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Receive and manage customer calls, messages, and service requests.
Coordinate with technicians and relevant departments regarding service issues.
Maintain service records, customer information, and follow-up reports.
Provide accurate information regarding products, warranties, and service procedures.
Handle customer complaints professionally and ensure timely resolution.
Follow up with customers to ensure service satisfaction.
Prepare daily and monthly service reports.
Perform other duties assigned by management.
Job Other Benifits:
- Provident fund,Performance bonus,Profit share
- Festival Bonus: 2
Performance-based incentives
Festival bonuses as per company policy
Career growth opportunities
Friendly and professional working environment
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
