Customer Relationship Officer (CRO)

Job Description

Title: Customer Relationship Officer (CRO)

Company Name: Globe-Care Travels

Vacancy: 3

Age: At least 18 years

Job Location: Dhaka (Badda)

Salary: Tk. 15000 (Monthly)

Experience:

  • At least 1 year
  • The applicants should have experience in the following business area(s): Travel Agent, Tour Operator
  • Freshers are also encouraged to apply.


Published: 2026-06-06

Application Deadline: 2026-06-16

Education:
    • Bachelor/Honors


Requirements:
  • At least 1 year
  • The applicants should have experience in the following business area(s): Travel Agent, Tour Operator
  • Freshers are also encouraged to apply.


Skills Required: Customer Relationship,Customer Service,Tour Package,Tourist Visa,Travel Agency

Additional Requirements:
  • Age At least 18 years
  • Only Female


Responsibilities & Context:

  • Build and maintain strong relationships with clients.

  • Respond to customer inquiries via phone, email, WhatsApp, and social media.

  • Assist customers with travel bookings, flight reservations, visa information, and tour packages.

  • Follow up with leads and existing clients to ensure customer satisfaction.

  • Handle customer complaints and provide effective solutions.

  • Maintain accurate customer records and update the CRM system.

  • Coordinate with airlines, hotels, and other travel partners when necessary.

  • Support sales and marketing activities to generate new business opportunities.

  • Ensure a high level of customer service and professionalism at all times.



Job Other Benifits:

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Similar Jobs