Title: Customer Relationship Officer (CRO) - Female
Company Name: Globe-Care Travels
Vacancy: 3
Age: At least 18 years
Job Location: Dhaka (Badda)
Salary: Tk. 20000 (Monthly)
Experience:
Handle customer inquiries via phone, Facebook, WhatsApp, and email.
Follow up with potential customers and convert inquiries into sales.
Maintain strong relationships with existing and new clients.
Provide accurate information about tour packages, air tickets, visa services, and hotel bookings.
Coordinate with the sales and reservation team to ensure smooth customer service.
Maintain customer records and prepare daily follow-up reports.
Achieve monthly sales and customer service targets.
Resolve customer complaints professionally and ensure customer satisfaction.