Title: General Manager (Hotel)
Company Name: Shahabuddin Medical College & Hospital
Vacancy: 1
Age: 40 to 60 years
Job Location: Dhaka (Banani)
Salary: Negotiable
Experience:
A diploma or associate degree in hotel management may be accepted, particularly for smaller, limited-service properties.
Strong leadership, financial management, marketing, and interpersonal skills.
Oversee the operations functions of the hotel, as per the Organizational chart.
Hold regular briefings and meetings with all heads of departments.
Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards.
Handling complaints, and overseeing the service recovery procedures.
Responsible for the preparation, presentation, and subsequent achievement of the hotel’s annual Operating Budget, Marketing, and sales Plan and Capital Budget.
Manage the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
Ensure all decisions are made in the best interest of the hotels and management.
Closely monitor the hotel’s business reports daily and make decisions accordingly.
Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, are on target and accurate.
Maximizing room yield and hotel/resort revenue through innovative sales practices and yield management programs.
Overseeing and managing all departments and working closely with department heads daily.
Be accountable for the responsibilities of department heads and take ownership of all guest complaints.
Corporate client handling and taking part in new client acquisition along with the sales team whenever required.
Assisting in residential sales as and when required and developing strong sales prospects.
Responsible for safeguarding the quality of operations both (internal & external audits).