Job Description
Title: Front Office Supervisor/Asst. Manager
Company Name: Hotel Sea Moon
Vacancy: Not specific
Job Location: Cox's Bazar
Employment Status: Full-time
Educational Requirements:
∎ Bachelor's degree in any discipline
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Manages the staff at the Front Desk & Guest Services Departments.
∎ To ensure communications and follow-up on any problems, guest requests, or special requirements. trains, and schedules the staff.
∎ Conducts Performance Evaluations and discipline staff when needed.
∎ Checks guests in and out in an efficient and friendly manner, using guest names whenever possible. Assures that guest is assigned the type of room requested and the correct rate is charged. Arranges for luggage to be delivered to the guest room. Issues correct keys to the guest. Checks out guests at the end of the stay. Ascertains guest satisfaction, collects keys, posts late charges, and presents bills to guests. Settles bills accurately through credit card or cash transactions.
∎ Coordinates arrivals, departures, and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention to Guests, Return Guests, and Groups.
Additional Requirements:
∎ Age 25 to 40 years
∎ Only males are allowed to apply
∎ The applicants should have experience in the following area(s): Hotel Front Office for at least a similar position 2 years (s).
∎ Experienced in any star hotel's front office job with proper hotel operational software (Like IDS, FLEX, NICE, OPERA & INBOARD, etc.) using experience.
∎ Only the applicants currently working in the hotel can apply otherwise the application will be considered rejected.
∎ Training/Trade Course: Front Office operation
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
∎ Single accommodation
∎ Service Charge
∎ Weekly Day Off
∎ As per company policies.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 11 Jul 2023
Company Information:
∎ 11 Jun 2023
∎ Hotel Sea Moon
Category: Hospitality/ Travel/ Tourism
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