Front Desk Officer

Job Description

Title: Front Desk Officer

Company Name: EW VM Health Bangladesh Ltd

Vacancy: 3

Age: 25 to 35 years

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic, Healthcare/Lifestyle product

• Bachelor of Business Administration (BBA)
• Master of Business Administration (MBA)

• At least 3 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic, Healthcare/Lifestyle product

• Age 25 to 35 years
• Only Female

• Creating and issuing invoices to customers & update all billing procedures; Managing account balances to discover outstanding dues or other inconsistencies.
• Collecting all information needed to calculate bills.
• Taking care of a correct and clearly arranged billing of the provided services by our departments.
• Checking the data input in the accounting system to ensure accuracy of final bill.
• Prepare customers' bills and mail to customers.
• Review invoices to identify any errors before invoice delivery.
• Compile and maintain documents and records of all billings.
• Process and monitor bills related credit memos.
• Initiate and establish new procedures in billing tasks.
• Improvise existing billing procedures to avoid recurrence of errors.
• Monitor online payments, credit card or bank transfer payments.
• Handle billing inquiries from the customers.
• Manage bills and inform customers regarding payments;
• Maintain and update customers' database.
• Prepare monthly or periodic reports of all billings.
• Assist the accounts department in preparing account statements and financial reports.
• Monitoring all payments and preparing monthly billing reports.
• Managing account balances and resolving inconsistencies.