Field Registration Assistant

Job Description

Title: Field Registration Assistant

Company Name: Technical Assistance Inc. (TAI)

Vacancy: 83

Job Location: Cox's Bazar

Employment Status: Full-time

Educational Requirements:
∎ Completion of the Higher Secondary Education with post-secondary training/certificate in Social science, Statistics, Mathematics, Information Technology, or related fields.

Experience Requirements:
∎ At least 1 year(s)

Job Context:
∎ GENERAL BACKGROUND OF PROJECT OR ASSIGNMENT:
∎ The Government of the Peoples` Republic of Bangladesh (GoB) and UNHCR have been conducting a joint registration of the Rohingya refugees residing in Cox`s Bazar district since June 2018. The exercise started in the Teknaf camps and is expanded to Ukhia camps in Kutupalong and the nearby areas. The registration exercise involves the updating the combined data initially collected by the Ministry of Home Affairs (MoHA) and that collected by the Refugee Relief and Repatriation Commissioner (RRRC).
∎ PURPOSE AND SCOPE OF ASSIGNMENT:
∎ Accountability (key results that will be achieved)
∎ Registration activities are undertaken in accordance with UNHCR policies, standards and procedures.
∎ Duration of this assignment and dates: from 2nd February 2019 to 30th June 2019

Job Responsibilities:
∎ Conduct manual updating of data of registered persons of concern on printed factsheets including by interviewing applicants to acquire and record information required, making corrections and updating of bio-details.
∎ Conduct data entries by recording the information collected in the factsheets into proGres and the Biometrics Identity Management System (BIMS) including bio-data, photographs, biometrics, specific needs, events and required comments.
∎ Assist in the registration processes including scheduling, ushering, crowd management, reception and admission.
∎ Print out identification documents.
∎ Assist in the processes of continuous family counting, issuance of ration cards and updating GPS locations for relocated families.
∎ Assist in receiving, processing or referring refugee complaints/feedbacks including on the missing family counting and ration cards, on applications for family counting and other queries presented by persons of concern at distribution and information points, at WFP or MOHA biometrics registration points, during relocations or other activities.
∎ GENERAL/OTHERS
∎ Assist in data management, networking and other ICT related activities.
∎ May be required to collaborate with implementing partners in charge of distribution of Non-food Items (NFIs) and FIs.
∎ May be required to draft routine correspondence and reports.
∎ May be required to act as interpreter and translator when needed.
∎ Perform other related duties as required.
∎ AUTHORITY (decisions made in executing responsibilities and to achieve results)
∎ Refer cases to other units within the office and to implementing partners as necessary.
∎ May take certain authorised decisions according to existing SOPs on family counting, on issuance of ration cards and on other registration/verification processes.
∎ Monitoring and Progress Controls (reports requirements, periodicity, format, deadlines):
∎ Monthly record of attendance.
∎ Daily registration reports of the number of individuals and families registered or attended to in the assigned processes.
∎ Number of cases resolved at the complex desk and referrals to the protection desks (including the number of individuals or families identified as attempting multiple registrations).
∎ Appointment schedules.
∎ Number of assistance and identity documents issued.
∎ Feedback from the direct manager.

Additional Requirements:
∎ Minimum 1 year of previous relevant job experience.
∎ Good computer skills in all desktop applications, particularly with respect to data management competencies and fast type writing.
∎ Working knowledge of English and Rohingya language (Chittagonian dialect).
∎ Good knowledge of working with proGres or other population databases.
∎ Previous experience in UN/UNHCR or other agencies working with dispaced populations.
∎ Residence in Cox's Bazaar District.
∎ Female candidates are encouraged to apply.
∎ Selected candidates will be provided with an initial contract of six months under the title of Field Registration Assistant administered for GoB and UNHCR by TAI.

Salary:
∎ Total amount approved for this contract: Gross Salary of BDT 40,000 pm

Application Deadline: May 19, 2019

Company Information:
∎ Technical Assistance Inc. (TAI)
∎ Address : 60/A, Sea Beach Residential Area, Kolatoli Guesthouse Zone, Kolatoli, Cox's Bazar, Bangladesh.
∎ Business : An Implementing Partner of United Nations High Commissioner for Refugees (UNHCR) for assistance to Myanmar Refugees living in camps in Bangladesh.

Category: NGO/Development

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