Executive/Senior Executive, IT Support

Job Description

Title: Executive/Senior Executive, IT Support

Company Name: SEBPO

Vacancy: 3

Age: 24 to 35 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 1 to 3 years

Published: 18 Apr 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 24 to 35 years

Responsibilities & Context:
∎ 1.Provide corrective and preventive support services related to IT and cybersecurity.
∎ 2.Offer first-level support and services for all software applications and SaaS platforms.
∎ 3.Deliver first and second-level support and services for the portfolio of computing devices and infrastructure, including:
∎ i. Computing Devices: Desktops, Laptops, Tablets, and Mobile Devices operating on MAC, Windows, Linux, Android, and other platforms.
∎ ii. Office Equipment: Printers, Scanners, Projectors, Access Control Systems, etc.
∎ iii. Network Equipment & Internet Connectivity: Modems, Cabling, Routers, Switches, Next Generation Firewalls, Access Points, Wi-Fi Networks, etc.
∎ iv. Power: UPS, AVR, and other power-related equipment.
∎ 4.Ensure support for managing endpoint security, including XDR and tools for remote workers.
∎ 5.Assist in remediating vulnerabilities and managing patches as per reports and plans.
∎ 6.Participate in periodic ISO & SOC audits and client compliance programs. Contribute to the preparation of related reports and maintain audit logs as per guidelines.
∎ 7.Support IT inventory management and contribute to decision-making regarding device replacements and spare parts procurement.
∎ 8.Collaborate in both functional and cross-functional projects.
∎ 9.Maintain internal knowledge documents and actively participate in knowledge-sharing sessions with colleagues and peers.
∎ 10.  Cultivate and maintain relationships with relevant suppliers and stakeholders.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Job Highlights:

Company Information:
∎ SEBPO
∎ SEBPO, Level 7, Monem Business District, 111, Bir Uttam C.R. Dutta Road, Karwan Bazar, Dhaka-1205.
∎ https://sebpo.com

Address::
∎ SEBPO, Level 7, Monem Business District, 111, Bir Uttam C.R. Dutta Road, Karwan Bazar, Dhaka-1205.
∎ https://sebpo.com

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 18 May 2024

Category: IT/Telecommunication