Executive-Ticketing & Reservation

Job Description

Title: Executive-Ticketing & Reservation

Company Name: STECH Holidays Limited

Vacancy: 1

Age: 25 to 35 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Travel Startup

• Bachelor/Honors

• At least 3 years
• The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Travel Startup

• Age 25 to 35 years

• Book airline tickets using GDS, hotel accommodations, car rentals, and other travel-related services for clients.

• Check availability, confirm reservations, and issue/ reissue/ modify tickets & process refunds according to clients` preferences and budget constraints.

• Provide recommendations and advice to clients on travel destinations, routes, and accommodation options.

• Ensure accuracy and completeness of all booking details, including travel dates, times, and passenger information.

• Umrah & Tourist visa processing

• Assist clients with inquiries via phone, email, or in person, providing information on travel options, prices, and policies.

• Handle customer complaints, issues, and requests promptly and professionally, striving to resolve them to the client`s satisfaction.

• Maintain a positive and helpful attitude at all times, ensuring a pleasant experience for clients.

• Calculate and quote fares, taxes, and fees accurately, providing clients with clear and transparent pricing information.

• Process payments using various payment methods, such as credit cards, cash, or electronic transfers.

• Ensure compliance with payment processing procedures and security standards.

• Maintain accurate records of bookings, reservations, and payments, both electronically and in hard copy.·

• Generate and issue invoices, receipts, and other documentation as required.

• Coordinate with airlines, hotels, and other travel suppliers to confirm bookings, resolve issues, and ensure smooth travel arrangements for clients.

• Visit clients to promote the services

• Mobile bill,Profit share,Provident fund,Gratuity
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

As per the Company Rules.