Executive / Sr Executive - Ticketing Reservation (Amadeus, Sabre, Galileo Expertise)

Job Description

Title: Executive / Sr Executive - Ticketing Reservation (Amadeus, Sabre, Galileo Expertise)

Company Name: Runway International

Vacancy: 2

Age: 25 to 32 years

Location: Dhaka

Experience:
∎ 1 to 2 years

Published: 12 Nov 2024

Education:
∎ Honors in any subject
∎ Bachelor’s degree or equivalent in Travel and Tourism.
∎ Proficiency with Galileo and Severe systems.
∎ Amadeus, Sabre, Galileo those who have experience in these subjects are requested to apply
∎ Honors in any subject
∎ Bachelor’s degree or equivalent in Travel and Tourism.
∎ Proficiency with Galileo and Severe systems.
∎ Amadeus, Sabre, Galileo those who have experience in these subjects are requested to apply

Requirements:

Additional Requirements:
∎ Age 25 to 32 years
∎ Communication Skills: Essential for interacting with customers and colleagues.
∎ Attention to Detail: Important for processing bookings accurately.
∎ Customer Service Orientation: A focus on enhancing the customer experience.
∎ Technical Skills: Proficiency in booking systems and software.
∎ Problem-Solving Abilities: To handle customer issues and complaints effectively.
∎ Proficiency with Galileo and Severe systems.
∎ Strong organizational and multitasking skills.
∎ At least 2 years in a similar role.
∎ The applicants should have experience in the following business area(s):
∎ Airline, Travel Agent, GSA, Tour Operator, Immigration/Visa Processing, Travel Startup
∎ Must have previous experience in any issue related to ticketing.
∎ And issuing tickets by communicating with ear lenses. Must have experience in passport and visa processing.
∎ Skills and Qualifications:
∎ Communication Skills: Essential for interacting with customers and colleagues.
∎ Attention to Detail: Important for processing bookings accurately.
∎ Customer Service Orientation: A focus on enhancing the customer experience.
∎ Technical Skills: Proficiency in booking systems and software.
∎ Problem-Solving Abilities: To handle customer issues and complaints effectively.
∎ Proficiency with Galileo and Severe systems.
∎ Strong organizational and multitasking skills.
∎ At least 2 years in a similar role.
∎ The applicants should have experience in the following business area(s):
∎ Airline, Travel Agent, GSA, Tour Operator, Immigration/Visa Processing, Travel Startup
∎ Must have previous experience in any issue related to ticketing.
∎ And issuing tickets by communicating with ear lenses. Must have experience in passport and visa processing.

Responsibilities & Context:
∎ Assist clients in planning and booking flights, hotels, and travel packages.
∎ Provide information on destinations, travel regulations, and visa requirements.
∎ Manage customer inquiries and resolve issues related to bookings
∎ Keep up to date with airline policies, promotions, and travel trends
∎ Maintain and update customer records in the booking system.
∎ Airline Ticketing Agent Responsibilities:
∎ Process ticket bookings for passengers via phone, in-person, or online.
∎ Issue, reissue, and refund airline tickets as necessary.
∎ Handle changes to itineraries and assist with cancellations.
∎ Provide information on flight schedules, fares, and travel policies.
∎ Collaborate with other departments (e.g., customer service, baggage) to resolve issues.
∎ Customer Service Representative (Travel) Responsibilities:
∎ Respond to customer inquiries about flight bookings and travel arrangements.
∎ Assist customers with the check-in process and provide boarding information.
∎ Handle complaints and provide solutions to enhance customer satisfaction.
∎ Maintain knowledge of current promotions, loyalty programs, and travel packages.
∎ Reservation Specialist Responsibilities:
∎ Manage flight reservations and ensure accurate data entry in booking systems.
∎ Work with clients to customize travel itineraries according to their needs.
∎ Keep up-to-date with airline schedules, fares, and industry changes.
∎ Communicate with airlines to confirm flight details and resolve issues.
∎ Collaborate with marketing teams to promote travel packages and deals.
∎ Assist customers with online booking issues and inquiries.
∎ We seek an experienced individual with a deep understanding of Galileo and Severe reservation systems. This role involves managing flight bookings, ticketing, and supporting customer inquiries to ensure an excellent booking experience.
∎ Travel Agent Responsibilities:
∎ Assist clients in planning and booking flights, hotels, and travel packages.
∎ Provide information on destinations, travel regulations, and visa requirements.
∎ Manage customer inquiries and resolve issues related to bookings
∎ Keep up to date with airline policies, promotions, and travel trends
∎ Maintain and update customer records in the booking system.
∎ Airline Ticketing Agent Responsibilities:
∎ Process ticket bookings for passengers via phone, in-person, or online.
∎ Issue, reissue, and refund airline tickets as necessary.
∎ Handle changes to itineraries and assist with cancellations.
∎ Provide information on flight schedules, fares, and travel policies.
∎ Collaborate with other departments (e.g., customer service, baggage) to resolve issues.
∎ Customer Service Representative (Travel) Responsibilities:
∎ Respond to customer inquiries about flight bookings and travel arrangements.
∎ Assist customers with the check-in process and provide boarding information.
∎ Handle complaints and provide solutions to enhance customer satisfaction.
∎ Maintain knowledge of current promotions, loyalty programs, and travel packages.
∎ Reservation Specialist Responsibilities:
∎ Manage flight reservations and ensure accurate data entry in booking systems.
∎ Work with clients to customize travel itineraries according to their needs.
∎ Keep up-to-date with airline schedules, fares, and industry changes.
∎ Communicate with airlines to confirm flight details and resolve issues.
∎ Collaborate with marketing teams to promote travel packages and deals.
∎ Assist customers with online booking issues and inquiries.

Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ T/A, Mobile bill
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply:

Please send your resume and cover letter to [insert email address or apply link].

Send your email: info.runwayinternational@gmail.com