Executive, IT (Technical Support)

Job Description

Title: Executive, IT (Technical Support)

Company Name: উপায় (UCB Fintech Company Limited)

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science & Engineering
∎ Preferred Professional Certification: CCNA
∎ Skills Required: Able to Hardware troubleshooting, LAN/ WAN, Troubleshooting problems

Experience Requirements:
∎ 3 to 4 year(s)
∎ The applicants should have experience in the following area(s): Systems and Infrastructure Engineering

Job Context:
∎ IT technical support Executive work in numerous areas, including:
∎ computer networks - responsible for installing, configuring and maintaining the computers in a large business office.
∎ desktop support - direct user assistance.
∎ hardware maintenance - working with partners to maintain and repair computer hardware.
∎ suppliers of vertical software applications - i.e. software applications for a specific business sector.

Job Responsibilities:
∎ Maintaining and Administering Computer Networks and related Computing Environments including Server System Software, Application Software, Hardware, and Configurations.
∎ Performing disaster recovery operations and data backups when required.
∎ Protecting data, software, and hardware by planning, coordinating and implementing network security measures.
∎ Troubleshooting, diagnosing, and resolving hardware, software, and other network and system-related problems.
∎ Replacing faulty network hardware components when required.
∎ Monitoring network performance to determine if adjustments need to be made.
∎ Coordinating Computer Network access and use.
∎ Designing, configuring, and testing Networking Software, Computer Hardware, and Operating System Software.
∎ Should be able to format the computer and maintain networking.
∎ Ensuring CCTV operation and maintenance.
∎ Hardware troubleshooting and maintenance (PC, Laptop, Printers, etc.)
∎ Should be able to configure MikroTik’s basic operational functions
∎ Perform any other task assigned by Supervisor.

Additional Requirements:
∎ Bachelor of Science (BSc) in CSE or relevant discipline.
∎ Preferred Professional Certification: CCNA.
∎ Should have a clear knowledge of MS Word and MS Excel.
∎ Should have clear concept & knowledge of LAN, WAN, and WiFi network.

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 14 Oct 2021

Company Information:
∎ 5 Oct 2021
∎ উপায় (UCB Fintech Company Limited)
∎ Address : UCB HQ (Plot - CWS- (A)-1, Road No - 34, Gulshan Ave, Dhaka 1212)
∎ Business : Mobile Financial Services

Category: IT/Telecommunication