Executive - IT

Job Description

Title: Executive - IT

Company Name: Halda Valley Food & Beverage Ltd.

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): Tea Garden, Food (Packaged), Beverage, Healthcare Startup

• Diploma in Computer Science

• B.Sc. in Computer Science & Engineering

• 2 to 4 years
• The applicants should have experience in the following business area(s): Tea Garden, Food (Packaged), Beverage, Healthcare Startup

• Basic knowledge of Windows/Linux operating systems, networking, and troubleshooting.Soft Skills:

• Strong problem-solving skills, good communication skills, and attention to detail.

• Certifications: Any relevant certifications (e.g., CCNA, CompTIA A+) are a plus.

Job Overview:

The Executive - IT will support the IT department by assisting with daily technical tasks, maintaining the organization’s IT infrastructure, and troubleshooting various hardware and software issues. This entry-level position is ideal for a recent graduate or a professional looking to expand their technical skills and knowledge in a fast-paced environment.

Responsibilities:

Technical Support:

• Provide basic technical support to end-users on hardware and software issues.

• Assist with troubleshooting network issues and finding solutions promptly.

• Manage and resolve help desk tickets in a timely manner.

System Maintenance:

• Assist in the installation, configuration, and maintenance of computer systems, network devices, and software.

• Conduct routine checks and preventive maintenance on systems to ensure uptime.

• Monitor antivirus, firewall, and security systems to maintain IT security.

Network Administration:

• Support in managing network setups, including routers, switches, and wireless access points.

• Ensure network performance by conducting regular diagnostics and reporting any anomalies.

Inventory Management:

• Maintain and manage IT assets and inventory records, ensuring up-to-date and accurate documentation.

• Assist with hardware and software procurement based on organizational needs.

User Training and Documentation:

• Assist in training staff on IT policies, basic troubleshooting, and software usage.

• Document technical processes, common issues, and solutions for future reference.

• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2