Executive, Front Office
Job Description
Title: Executive, Front Office
Company Name: After Hours Hotel & Resorts Ltd
Vacancy: Not specific
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skills with Microsoft Word & Excel, good communication skills in both Bangla & English.
∎ Experience in the similar area will get preference.
Experience Requirements:
∎ 1 to 3 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Welcome and greet guests.
∎ Inform guests of hotel rates and services, make and confirm reservations for guests.
∎ Ensure proper room allocation, Register and check guests in.
∎ Confirm relevant guest information.
∎ Verify guest's payment method and imprint credit cards for authorization.
∎ Issue room keys and direct guests to their rooms.
∎ Maintain clear and accurate records of guest room bookings.
∎ Receive and transmit messages for guests.
∎ Listen and respond to guest queries and requests both in-person and by phone.
∎ Provide accurate information about local attractions and services.
∎ Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests.
∎ Complete and maintain any incident reports, daily activity reports or other reports requested by management.
∎ Manage conference room bookings and scheduling.
∎ Review accounts and charges with guests during the check-out process.
∎ Inform housekeeping when rooms have been vacated and are ready for cleaning.
∎ Monitor visitors to the hotel.
∎ Enforce rules and policies of the hotel.
∎ Maintain a neat and orderly front desk and reception area.
Additional Requirements:
∎ Age at most 35 years
∎ Both males and females are allowed to apply
∎ Ability to work in a team with a strong focus on results.
∎ Smart, Flexibility, Adaptability & Organizational skills.
∎ Good analytical ability and problem solving skills with excellent interpersonal relations.
Salary: Negotiable
Application Deadline: 20 Feb 2021
Company Information:
∎ 21 Jan 2021
∎ After Hours Hotel & Resorts Ltd
∎ Address : House # 57 (4th Floor), Road # 04, Block # C, Banani, Dhaka-1213.
Category: Hospitality/ Travel/ Tourism
: Interested individuals are requested to send CV to [email protected] mentioning 'Executive, front Office' in the subject line or apply Online through bdjobs.com.
