Executive, Front Desk

Job Description

Title: Executive, Front Desk

Company Name: SUPREME BALORA HOSPITAL

Vacancy: 3

Age: Na

Job Location: Dhaka (Dhanmondi 27)

Salary: Tk. 18000 - 22000 (Monthly)

Experience: --

Published: 2026-01-15

Application Deadline: 2026-02-10

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Job Context:

Supreme Balora Hospital, in collaboration with Turkeyana, a globally renowned leader in healthcare and aesthetics from Turkey, offers premium aesthetics and wellness solutions powered by advanced technology and expert care. As part of our growing luxury aesthetic division, we are seeking an Executive- Front Desk who can deliver an exceptional Customer experience with elegance, confidence, and professionalism.

Key Responsibilities:

• Welcome and assist high-end patients with warmth, professionalism, and luxury hospitality standards.

• Manage inbound and outbound calls efficiently, converting inquiries into appointments.

• Provide accurate and persuasive information about Laser, Aesthetic, and Healthcare services.

• Schedule, confirm, and follow up on appointments to ensure maximum patient satisfaction.

• Handle patient registration, records, and front desk documentation accurately.

• Process billing, payments, invoices, and insurance claims (if applicable)

• Maintain accurate and confidential Patients records

• Maintain a polished, organized, and premium reception environment.

• Support promotional campaigns, lead follow-ups, and Customer engagement initiatives.

• Respond promptly to patients' inquiries via phone, email, and social media platforms.

• Handle Patients concerns professionally and escalate when necessary.

• Uphold high standards of hospitality, professionalism, and customer service at all times.

• Provide administrative support, report, and ensure policy, safety, and data compliance

• Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2

* Competitive salary with performance-based incentives.

* Training and development opportunities.

* Employee discounts on our laser and aesthetics services