Executive-Front Desk Cum Control Room

Job Description

Title: Executive-Front Desk Cum Control Room

Company Name: Deshbandhu Group

Vacancy: 01

Age: 25 to 35 years

Job Location: Dhaka (Banani)

Salary: Tk. 15000 - 30000 (Monthly)

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Logistic/Courier/Air Express Companies, Textile, Food (Packaged)/Beverage, Real Estate, Group of Companies, Plastic/ Polymer Industry, Cement

• Master of Arts (MA)

• 2 to 3 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Logistic/Courier/Air Express Companies, Textile, Food (Packaged)/Beverage, Real Estate, Group of Companies, Plastic/ Polymer Industry, Cement

• Age 25 to 35 years

Excellent verbal and written communication skills Ability to work effectively in a team environment and collaborate with internal stakeholders Previous experience in customer service or a related role Good communication skills in both Bangla and English. Strong interpersonal and customer handling skills. Basic knowledge of MS Office applications (Word, Excel, Email).Smart, presentable, and professional appearance. Ability to handle multiple tasks and work under pressure. Good telephone etiquette and customer service skills. Ability to maintain professional relationships with clients and employees

Receiving visitors at the front desk by greeting, welcoming, Directing and announcing them appropriately

Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Provide basic and accurate information in-person and via Phone/email

Maintain office security by following safety procedures and Controlling access via the reception desk (Monitor Register-book, Client Cell Number etc.)

Manage the front desk, reception area, telephone calls, and official communications.

Ensure the reception and common areas remain clean, organized, and presentable.

Handle incoming and outgoing correspondence, courier services, and visitor records.

Maintain office files, registers, and administrative documents with proper confidentiality.

Perform day-to-day administrative tasks, including filing, documentation, and record keeping.

Monitor Control room.

Provide general administrative support and perform any other tasks assigned by management.