Office Executive - CSR & Dispatch (Remote)

Job Description

Title: Office Executive - CSR & Dispatch (Remote)

Company Name: A very well reputed company.

Vacancy: 3

Age: 24 to 26 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 30000 - 40000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Trading or Export/Import, Shipping, Logistic/Courier/Air Express Companies, Multinational Companies, Group of Companies, Call Center, Transportation, E-commerce, Logistics Startup

Published: 2026-08-08

Application Deadline: 2026-09-07

Education:

• Bachelor/Honors

Requirements:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Trading or Export/Import, Shipping, Logistic/Courier/Air Express Companies, Multinational Companies, Group of Companies, Call Center, Transportation, E-commerce, Logistics Startup

Skills Required: Analytical Skill,Corporate Communication,Customer Service,Dispatch,Easy to adapt to challenging situation,Email Communications,ProblemSolving and Analytical Skills,Remote Work,Team Player

Additional Requirements:

• Age 24 to 26 years

• The applicant must be fluent in English.
• Should not have any study plans for the next 2–3 years.
• The role requires working a full shift from 7:00 p.m. to 5:00 a.m. (including breaks). We recommend this position only for those who can commit patiently and consistently for the long term.
• The applicant should have a computer with good specifications, power backup, and stable high-speed internet.
• Must be able to work with minimal supervision.

Responsibilities & Context:

• Respond to customer inquiries by email. 

• Provide customers with timely shipment and delivery updates. 

• Dispatch and coordinate drivers for daily container pickups and deliveries.

• Track containers, drivers, chassis, and shipment status in real time.

• Coordinate with port terminals, warehouses, customers, brokers, and drivers.

• Monitor LFDs, appointments, holds, releases, availability, and other operational requirements.

• Communicate delays, changes, and operational issues promptly.

• Troubleshoot issues involving containers, chassis, appointments, terminals, and deliveries.

• Update dispatch systems, spreadsheets, and customer records accurately.

• Coordinate last-minute changes and prioritize urgent loads.

• Maintain accurate documentation and dispatch records.

• Escalate unresolved operational issues to management when necessary.

• Complete all other tasks assigned by the supervisor.

  
  

Job Other Benifits:

• Weekly 2 holidays,Insurance
• Salary Review: Yearly
• Festival Bonus: 2

Employment Status: Full Time

Job Work Place: Work from home

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Gen Mgt/Admin