Executive - Customer Support
Job Description
Title: Executive - Customer Support
Company Name: Next Online Ltd.
Vacancy: 5
Age: 22 to 30 years
Job Location: Dhaka, Dhaka (GULSHAN 2)
Salary: Negotiable
Experience:
- At least 1 years
- Freshers are also encouraged to apply.
Published: 2025-08-12
Application Deadline: 2025-09-11
Education:
Requirements:
- At least 1 years
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 22 to 30 years
- Only Male
Responsibilities & Context:
- Attending customers' complaints and queries through phone calls, emails, or others Configure Mikrotik, Netgear, TP-Link, Belkin, Linksys etc Router and Access point.
- Providing remote and onsite technical supports to the clients inside or outside Dhaka.
- Monitoring the network system through network monitoring tools and taking immediate steps in case of any alert or fault Diagnosing and troubleshooting hardware, software, and network faults.
- Performing installations and deployments of various solutions and services at client end.
- Logging in, following up, and updating customer complaints, system faults, and other incidents in the trouble ticketing system.
- Provide Client & In-house technical Support.
- 24x7 shifting duty
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
