Title: Executive - Customer Service
Company Name: Primitek Group
Vacancy: 02
Age: 24 to 30 years
Job Location: Dhaka (GULSHAN 1)
Salary: Negotiable
Experience:
Bachelor/Honors/MBA/Marketing.
Excellent customer service relationship skills
Strong empathy and ability to understand the customer
Team player, great work ethic and ability to work in a high paced environment
Excellent verbal and written Bangla and English both communication skills
Experienced with MS Office including Word, Excel, and Outlook
Answer to customer queries modestly whenever there is a customer call.
Provide excellent and easy to understand support via various support channels (email, phone, chat platforms).
Communicating resolutions clearly, effectively and efficiently to clients.
Enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem.
Any other works as may be required from time to time.
As per company policy.
| University | Percentage (%) |
|---|---|
| National University | 11.67% |
| East West University | 5.00% |
| Govt. Titumir College | 3.33% |
| Jahangirnagar University | 3.33% |
| Tejgaon College | 3.33% |
| Independent University, Bangladesh | 3.33% |
| North South University | 3.33% |
| Bangladesh University of Professionals | 1.67% |
| Carmichael College, Rangpur. | 1.67% |
| Government Titumir College | 1.67% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 75.00% |
| 31-35 | 20.00% |
| 36-40 | 5.00% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 23.33% |
| 20K-30K | 70.00% |
| 30K-40K | 5.00% |
| 40K-50K | 1.67% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 30.00% |
| 0.1 - 1 years | 8.33% |
| 1.1 - 3 years | 11.67% |
| 3.1 - 5 years | 23.33% |
| 5+ years | 26.67% |