Executive - Customer Service
Job Description
Title: Executive - Customer Service
Company Name: DB Trims Ltd.
Vacancy: --
Age: Na
Job Location: Gazipur (Kashimpur)
Salary: Negotiable
Experience:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Garments, Textile, Buying House, Packaging Industry, Garments Accessories
Published: 2025-09-09
Application Deadline: 2025-09-20
Education:
- Bachelor of Business Administration (BBA)
Minimum Bachelor’s degree in Business Administration or a related field.
Requirements:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Garments, Textile, Buying House, Packaging Industry, Garments Accessories
Skills Required: communication and interpersonal skill.,Complaint Management,Customer Relationship Management,Customer Service,Customer Support,Microsoft Office,The ability to work under pressure
Additional Requirements:
At least 2 years of relevant experience in customer service in the garments accessories or textile sector
Responsibilities & Context:
Manage customer accounts and ensure effective communication and coordination between the customer, sales team, production planning, and production departments.
Handle customer order processing (both sample and bulk), follow-up on orders, and provide timely feedback.
Mediate and resolve customer complaints, ensuring customer satisfaction.
Support the Sales/Marketing team with required reporting and documentation.
Assist in achieving sales targets by providing necessary operational support.
Prepare and manage all required deemed export documentation related to orders.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
