Engineer – Mobile Service Operation

Job Description

Title: Engineer – Mobile Service Operation

Company Name: 1000FIX Services Ltd.

Vacancy: 3

Age: 22 to 30 years

Location: Anywhere in Bangladesh

Salary: Tk. 14000 - 20000 (Monthly)

∎ At least 2 years

Published: 24 Feb 2024

∎ Diploma in Engineering, Bachelor of Science (BSc)


Additional Requirements:
∎ Age 22 to 30 years
∎ Must have patience & competence to work under pressure.Willing to work extended hours and work on holidays.Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis.Must be computer literate and able to produce different analytical report and statements independently.Fluent in English languages (written and speaking).

Responsibilities & Context:
∎ To troubleshoot mobile device and diagnosis process.To do both in warranty and out of warranty service.Motherboard repair quality will be treated as an advantage.Report preparation in MS office and excel is required.Communication with Principals.Communicate clearly and precisely with customers in written and verbal form.To check & perform warranty/replacement procedure of retailer & corporate customers.Ensure the performance, quality and responsiveness of service items.Collaborate with Support team to ensure proper service of products.Identify the actual malfunction and make solution with discuss technical Support Team.Work with members of the team and other departments/teams to resolve product issues.Perform any other tasks assigned by the Team Leader.

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Performance bonus, Profit share
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Regular training and certification facility.

∎ Work at office

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Company Information:
∎ 1000FIX Services Ltd.
∎ 586/1, Begum Rokeya Soroni, West Shawrapara, Mirpur, Dhaka 1216

∎ 586/1, Begum Rokeya Soroni, West Shawrapara, Mirpur, Dhaka 1216

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 25 Mar 2024

Category: IT/Telecommunication


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