Job Description
Title: Engineer – IT Product Service.
Company Name: 1000FIX Services Ltd.
Vacancy: 5
Age: 20 to 30 years
Location: Anywhere in Bangladesh
Minimum Salary: Tk. 14000 (Monthly)
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):IT Enabled Service
Published: 4 Jul 2024
Education:
∎ Diploma in Computer, Bachelor of Science (BSc)
Requirements:
Additional Requirements:
∎ Age 20 to 30 years
∎ Prefer vendor certification from Microsoft, CISCO, HP, DELL or the like.
∎ Must have patience & competence to work under pressure.
∎ Willing to work extended hours and work on holidays.
∎ Must be computer literate and able to produce different analytical report and statements independently.
∎ Good communication skills in Bangla and English.
Responsibilities & Context:
∎ To troubleshoot laptop, desktop, printer and networking items. Prefer all or any of the items.
∎ Motherboard repair quality will be treated as an advantage.
∎ Networking Switch repair, configuration, Diagnosis, assemble & dissemble (CISCO, Hikvision, Uniview).
∎ CCTV Camera and printer repair, configuration, Diagnosis, assemble & dissemble.
∎ Need to do either or both of in-warranty and out of warranty support.
∎ Communication with Principals.
∎ Communicate clearly and precisely with customers in written and verbal form.
∎ Keep repair record in ERP or in Principal’s software.
∎ Report preparation in MS office is required.
∎ To check & perform warranty/replacement procedure of retailer & corporate customers
∎ Identify the actual malfunction and make solution with discuss technical Support Team.
∎ Ensure the performance, quality and responsiveness of service items.
∎ Collaborate with Support team to ensure proper service of products.
∎ Work with members of the team and other departments/teams to resolve product issues.
∎ Perform any other tasks assigned by the Team Leader.
Skills & Expertise:
Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Performance bonus, Profit share
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Professional certification will be an added value.
∎ Regular training and certification facility.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ 1000FIX Services Ltd.
∎ 586/1, Begum Rokeya Soroni, West Shawrapara, Mirpur, Dhaka 1216
Address::
∎ 586/1, Begum Rokeya Soroni, West Shawrapara, Mirpur, Dhaka 1216
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 3 Aug 2024
Category: IT/Telecommunication
