E-commerce Executive
Job Description
Title: E-commerce Executive
Company Name: UniversesRaw
Vacancy: 1
Age: 18 to 30 years
Job Location: Dhaka (Uttara Sector 7)
Salary: Tk. 12000 - 13000 (Monthly)
Experience:
Published: 2026-02-09
Application Deadline: 2026-02-24
Education:
- HSC
Requirements:
Skills Required: CRM,Customer Support,Packing operations,Social Media Management,Website Management
Additional Requirements:
- Age 18 to 30 years
Responsibilities & Context:
Job Responsibilities:
* Customer Support: Manage all incoming customer queries via Facebook Comments, Messenger, Instagram, and SMS. You must maintain a polite, professional, and patient tone to convert queries into sales.
* Order Processing: Confirm orders professionally and process them efficiently through the website dashboard.
* Order Fulfillment: Handle physical tasks including product quality check, neat packing, and labeling for courier handover.
* Complaint Handling: Resolve customer issues or delivery problems with a calm and positive attitude.
* Reporting: Maintain daily sales and order reports.
Employment Status:
* Full-time
Workplace:
* Work at Office (Uttara, Sector 7)
* Note: This is a strictly in-office role. No remote work allowed.
Educational Requirements:
* HSC or Bachelor’s degree in any discipline.
* (Educational qualification can be relaxed for experienced candidates with excellent communication skills).
Experience Requirements:
* At least 1 year(s) preferred.
* The applicants should have experience in the following area(s): E-Commerce, Social Media Management, Customer Support, or Call Center.
* Freshers with good typing speed and the right attitude are also encouraged to apply.
Additional Requirements:
* Location: Candidates living in or near Uttara are highly preferred due to work timings.
* Attitude: Must be extremely polite, patient, and confident when talking to customers. Rude behavior is not tolerated.
* Tech Skills: Must be comfortable using computers, internet browsers, and typing in both Bangla (Avro/Bijoy) and English.
* Physical Work: Must be willing to do physical tasks like product packing and inventory arranging.
* Time Management: Must be punctual and able to work from 10:00 AM to 9:00 PM.
Job Location:
* Dhaka (Uttara)
Salary:
* Tk. 12,000 – 13,000 (Monthly)
Compensation & Other Benefits:
* Performance-based Incentives (Sales Commission/Bonus).
* Mobile Bill (if applicable).
* Salary Review: Yearly.
Job Other Benifits:
- Salary Review: Yearly
Compensation & Other Benefits:
* Performance-based Incentives (Sales Commission/Bonus).
* Mobile Bill (if applicable).
Employment Status: Internship
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
