Deputy Manager / Manager - Air Freight (USA & Europe Shipments)

Job Description

Title: Deputy Manager / Manager - Air Freight (USA & Europe Shipments)

Company Name: A leading Freight Forwarding Company

Vacancy: --

Age: At least 32 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies, Airline, Freight forwarding

• Bachelor/Honors

• At least 5 years
• The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies, Airline, Freight forwarding

• Age At least 32 years

Job Summary:

We are looking for a dynamic and experienced professional for the position of Deputy Manager / Manager – Air Freight with strong expertise in handling USA and Europe-bound shipments. The ideal candidate should have in-depth knowledge of international air freight operations, carrier management, customer handling, and compliance requirements specially for the US and European markets.

Key Responsibilities:

• Manage and oversee end-to-end air freight operations, especially for USA & Europe shipments

• Communication with Shipper, Local & overseas buying office, Consignee, Air carrier, Destination custom broker.

• Handle shipments from start to end independently.

• Involvement with Ocean Freight dept. for handling of Sea-Air shipments.

• Develop and maintain strong relationships with airlines, agents, and overseas partners & support business development initiatives to strengthen air freight business growth.

• Negotiate competitive freight rates and service agreements with airlines.

• Monitor shipment status, transit performance, and resolve operational issues promptly.

• Ensure compliance with international shipping regulations, customs requirements, and company SOPs.

• Coordinate with warehouse and operation team for smooth shipment execution.

• Handle customer queries, claims, and service recovery efficiently.

• Prepare operational reports, performance analysis, and market updates.

• Provident fund,Weekly 2 holidays
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2

We offer very competitive remuneration package and good career progress. Other benefits include Festival Bonus, Performance Bonus, Gratuity, Medical, Life Insurance & others as per company policy.