Customer Support Officer /Manager
Job Description
Title: Customer Support Officer /Manager
Company Name: Exord Online
Vacancy: 10
Age: 22 to 35 years
Job Location: Dhaka, Dhaka (Badda, Rampura)
Salary: Tk. 16000 - 30000 (Monthly)
Experience:
- 2 to 5 years
- The applicants should have experience in the following business area(s): ISP
Published: 2026-02-19
Application Deadline: 2026-02-28
Education:
- Bachelor/Honors
Computing and Networking
Requirements:
- 2 to 5 years
- The applicants should have experience in the following business area(s): ISP
Skills Required: Communication,Computer Literacy,Customer Service,Internet browsing & online work ability.,Network Engineering,Public dealing,Technical Skills
Additional Requirements:
- Age 22 to 35 years
Responsibilities & Context:
Handle inbound and outbound customer calls
Provide technical support to Customers
Escalate complex technical problems to proper department
Follow up with customers on issue resolution
Maintain customer records and documentation
Explain package features, updates, and service plans
Coordinate with Other Departments
Job Other Benifits:
- Mobile bill
- Salary Review: Yearly
- Festival Bonus: 2
Internet Connectivity
Mobile SIM with Recharge
Performance bonus
Performance based salary revision
Daily refreshment facility and snacks benefits
Employee Welfare Fund
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
