Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: Anaas Limited
Vacancy: 2
Age: Na
Job Location: Dhaka (Nikunja)
Salary: Tk. 15000 - 25000 (Monthly)
Experience:
- At least 2 years
Published: 2024-10-30
Application Deadline: 2024-11-07
Education:
Graduation in any decipline.
Requirements:
- At least 2 years
Skills Required:
Additional Requirements:
- Only Female
A minimum of two years of experience in an interior design firm is required.
Customer-focused mindset.
Strong written and verbal communication skills.
Ability to multitask and prioritize effectively.
Strong problem-solving and analytical skills.
Strong organizational and time management skills.
Ability to work well in a team environment and collaborate effectively with cross-functional teams.
Strong attention to detail and ability to accurately document customer interactions and feedback.
Responsibilities & Context:
Anaas Limited is seeking a highly driven and customer-focused Customer Support Executive.
As a part of our team, you will be the primary point of contact for our customers, assisting them with inquiries, and providing solutions.
Working Hours: 9.00 AM to 6.00 PM (Day off Friday).
Responsibilities:
Serve as the first line of contact for customers via phone, email, and live chat.
Assist customers with inquiries, issues, and provide solutions in a timely and professional manner.
Provide accurate product information to customer.
Provide regular reports on customer interactions and feedback to the management team.
Keep track of customer complaints and follow-up to ensure resolution.
Job Other Benifits:
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
