Customer Support Engineer (ISP)

Job Description

Title: Customer Support Engineer (ISP)

Company Name: SOL-BD

Vacancy: 2

Age: 18 to 35 years

Location: Sylhet (Sylhet Sadar)

Minimum Salary: Tk. 12000 (Monthly)

Published: 14 May 2025

Education:
∎ Diploma in Computer

Requirements:

Additional Requirements:
∎ Age 18 to 35 years
∎

Responsibilities & Context:
∎ Configure and Troubleshoot Routers, Switch, Wi-Fi etc.
∎ Handling client complaints via phone, email or chat.
∎ Ensure Customer Support over the Phone, Email, Remote Access, or Physical Presence if required.
∎ Monitor Network Devices of the Company and Customer Network.
∎ Attending incoming Calls of Customers.
∎ Who have the passion to build up his career is ISP industry, are requested to apply.
∎
∎ Configure and Troubleshoot Routers, Switch, Wi-Fi etc.
∎ Handling client complaints via phone, email or chat.
∎ Ensure Customer Support over the Phone, Email, Remote Access, or Physical Presence if required.
∎ Monitor Network Devices of the Company and Customer Network.
∎ Attending incoming Calls of Customers.
∎
∎ Job Location : Sylhet (NOC)

Compensation & Other Benefits:
∎ Mobile bill, T/A
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Sylhet (Sylhet Sadar)

Company Information:
∎ SOL-BD

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 May 2025

Category: IT/Telecommunication