Customer Support Engineer (ISP)

Job Description

Title: Customer Support Engineer (ISP)

Company Name: SOL-BD

Vacancy: 2

Age: 18 to 35 years

Location: Sylhet (Sylhet Sadar)

Minimum Salary: Tk. 12000 (Monthly)

Published: 14 May 2025

Education:
∎ Diploma in Computer

Requirements:

Additional Requirements:
∎ Age 18 to 35 years


Responsibilities & Context:
∎ Configure and Troubleshoot Routers, Switch, Wi-Fi etc.
∎ Handling client complaints via phone, email or chat.
∎ Ensure Customer Support over the Phone, Email, Remote Access, or Physical Presence if required.
∎ Monitor Network Devices of the Company and Customer Network.
∎ Attending incoming Calls of Customers.
∎ Who have the passion to build up his career is ISP industry, are requested to apply.

∎ Configure and Troubleshoot Routers, Switch, Wi-Fi etc.
∎ Handling client complaints via phone, email or chat.
∎ Ensure Customer Support over the Phone, Email, Remote Access, or Physical Presence if required.
∎ Monitor Network Devices of the Company and Customer Network.
∎ Attending incoming Calls of Customers.

∎ Job Location : Sylhet (NOC)

Compensation & Other Benefits:
∎ Mobile bill, T/A
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Sylhet (Sylhet Sadar)

Company Information:
∎ SOL-BD

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 May 2025

Category: IT/Telecommunication

Interested By University

University Percentage (%)
National University 3.86%
Sylhet Polytechnic institute 3.86%
Leading University 3.47%
Daffodil International University (DIU) 3.09%
Metropolitan University 2.70%
Rajshahi polytechnic institute 2.32%
Moulvibazar Polytechnic Institute 1.54%
Sherpur Polytechnic Institute 1.54%
American International University Bangladesh (AIUB) 1.54%
Northern University Bangladesh 1.16%

Interested By Age Range

Age Range Percentage (%)
20-30 86.87%
31-35 9.27%
36-40 2.32%
40+ 1.16%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 77.22%
20K-30K 17.37%
30K-40K 3.86%
40K-50K 0.39%
50K+ 1.16%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 41.31%
0.1 - 1 years 13.51%
1.1 - 3 years 22.78%
3.1 - 5 years 11.20%
5+ years 11.20%

Similar Jobs