Customer Support Engineer (ISP)

Job Description

Title: Customer Support Engineer (ISP)

Company Name: SOL-BD

Vacancy: 1

Age: 18 to 35 years

Job Location: Sylhet (Sylhet Sadar)

Salary: Negotiable

Experience:

Published: 2024-08-19

Application Deadline: 2024-09-03

Education:

    • Diploma in Computer


Requirements:

Skills Required:

Additional Requirements:
  • Age 18 to 35 years



Responsibilities & Context:

Who have the passion to build up his career is ISP industry, are requested to apply.

  • Configure and Troubleshoot Routers, Switch, Wi-Fi etc.
  • Handling client complaints via phone, email or chat.
  • Ensure Customer Support over the Phone, Email, Remote Access, or Physical Presence if required.
  • Monitor Network Devices of the Company and Customer Network.
  • Attending incoming Calls of Customers.

Job Location : Sylhet (Tilaghar Branch)



Job Other Benifits:
  • Mobile bill,T/A
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: IT & Telecommunication

Interested By University

University Percentage (%)
Daffodil International University (DIU) 3.43%
Sylhet Polytechnic Institute 3.43%
National University 3.12%
Leading University 2.49%
Metropolitan University 2.49%
Rangpur Polytechnic institute 1.87%
Northern University Bangladesh 1.56%
Dhaka International University 1.56%
Habiganj Polytechnic Institute 1.25%
Jahangirnagar University 1.25%

Interested By Age Range

Age Range Percentage (%)
20-30 83.18%
31-35 14.95%
36-40 0.93%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 62.62%
20K-30K 30.22%
30K-40K 4.36%
40K-50K 1.25%
50K+ 1.56%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 31.15%
0.1 - 1 years 16.20%
1.1 - 3 years 27.10%
3.1 - 5 years 10.28%
5+ years 15.26%

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