Customer Support Engineer

Job Description

Title: Customer Support Engineer

Company Name: Icon Infotech Limited

Vacancy: 03

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Computer Application (BCA), Diploma in Computer

Experience Requirements:
∎ 1 to 2 year(s)

Job Responsibilities:
∎ ISP related Field experience would be preferred.
∎ Provide help-desk and on-site technical support.
∎ Configure & Maintain DNS, Proxy, DHCP, Web, FTP Server and Mail Servers using Linux. Configure Firewall.
∎ Able to configure and maintain CISCO, MikroTik router, Layer2 and Layer3 Device.
∎ Have sound knowledge and experience of complete operations in the following areas:
∎ Configuration and troubleshooting corporate network, Cisco and MikroTik Routers and Switch configuration with VLAN, OSPF, BGP, VPN, VTP, NAT, Load Balancing Configuration and tunneling technologies (IPSec, GRE, EoIP, PPTP, L2TP), WLAN solutions.

Additional Requirements:
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: November 22, 2019

Company Information:
∎ Icon Infotech Limited
∎ Address : Sadharan Bima Tower(Level-7), 37/A, Dilkusha C/A, Dhaka-1000

Category: IT/Telecommunication