Job Description
Title: Customer Service Officer/Coordinator, Dhaka & Gazipur
Company Name: Intertek Bangladesh
Vacancy: 8
Job Location: Dhaka, Gazipur
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in Textile Engineering or Chemical Engineering.
Experience Requirements:
∎ 1 to 5 year(s)
Job Responsibilities:
∎ Ensure test requisitions and samples are complete and adequate as per SOP/ methods/ client's requirements before the samples are sent to laboratory for testing.
∎ Monitor the progress of tests and liaise with the labs to ensure all tests are completed within stipulated timeframe.
∎ Thoroughly check test reports from labs and transfer data to final reports.
∎ Ensure final report generation as per customer requirements/ specifications.
∎ Register all complaints and properly record corrective and preventive actions.
∎ Promptly and professionally respond to all types of client enquiries.
∎ Closely coordinate with Sales & Business Development team.
∎ Attend relevant client meetings.
∎ Ensure all reports are prepared on time.
Additional Requirements:
∎ Age at most 35 years
∎ Soft skills: Excellent communication and interpersonal skills, attention to detail, problem solving skills, conflict management.
∎ Language proficiency: Bengali and English.
∎ Computer literacy: Hands-on experience in MS Word, Excel and PowerPoint.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Jul 2023
Company Information:
∎ 21 Jul 2023
∎ Intertek Bangladesh
∎ Address : Phoenix Tower, (2nd & 3rd Floor) 407, Tejgaon Industrial Area, Dhaka-1208, Bangladesh
∎ Web : https://www.intertek.com/bangladesh/careers/
Category: Garments/Textile
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