Customer Service Officer
Job Description
Title: Customer Service Officer
Company Name: Telerad Bangladesh Ltd
Vacancy: 2
Age: 18 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 1 to 2 years
- Freshers are also encouraged to apply.
Published: 2025-07-10
Application Deadline: 2025-07-26
Education:
- HSC
- Bachelor/Honors
Requirements:
- 1 to 2 years
- Freshers are also encouraged to apply.
Skills Required: Computer skill,Customer Service,Customer Support,Receptionist/ Front Desk,Telecommunication Service
Additional Requirements:
- Age 18 to 30 years
- Only Female
Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures, and providing them with information about the resolution of the same.
∎ Build and maintain a strong, positive relationship with clients, ensuring a high level of customer satisfaction and loyalty.
∎ Troubleshoot/ helping to resolve customer service problems.
∎ Provide general information
∎ Maintaining a high standard of call quality as per the requirements of the organization.
∎ Keep records of client details & conversation for further business.
∎ Ability to work under pressure and hard working.
∎ Familiar with working with MS Word, MS Excel, & Emails
∎ Skills Required: Computer skills, good communication skills.
Job Other Benifits:
- Provident fund
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
