Customer Service Officer (Poultry/Cattle)

Job Description

Title: Customer Service Officer (Poultry/Cattle)

Company Name: Khaled Group of Companies

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Doctor of Veterinary Medicine (DVM)
∎ Skills Required: Excellent communication skill, good attitude, motorcycle driving, MS Word Excel PowerPoint, Reporting skill

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Cattle disease, Cattle medicine, poultry disease , Poultry medicine, Poultry Sector
∎ The applicants should have experience in the following business area(s): Agro based firms (incl. Agro Processing/Seed/GM)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Weekly performance report collection & sent to Head office.
∎ Give feedback to the head office about Nourish products.
∎ Complaint received, observed & reported to Head office.
∎ Provide technical services to customers on farms & disease management.
∎ Market promotion to assist in increasing sales.
∎ Update customer records in the system, including notes about interactions
∎ Answer customer inquiries via phone, email, and in-person
∎ Create and maintain reports about customer interactions.
∎ Make recommendations to management to improve customer experience
∎ Advise customer about general care, conditions, and treatments
∎ Creating a new Agent and Introducing a new farm to Nourish
∎ Giving service to Nourish Agent if Necessary

Additional Requirements:
∎ Age 25 to 32 years
∎ Only males are allowed to apply
∎ Excellent interpersonal and communication skills.
∎ Must be a team player with good presentation skills.
∎ Should have a positive attitude.
∎ Ability to maintain self-composure in a high-pressure workplace.
∎ Motorcycle-driving candidates will be given preference.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 2 Jan 2024

Company Information:
∎ 18 Dec 2023
∎ Khaled Group of Companies
∎ Address : House-39, Takia Center, Sonargaon Janapath Road, Sector-7, Uttara, Dhaka-1230.
∎ Business : ICT, Shipping, Agri-business, Garment Manufacturing, Real Estate etc

Category: Agro (Plant/Animal/Fisheries)

: Please read the job description carefully. You will be rejected automatically if you do not meet certain qualification, so please read.

Interested By University

University Percentage (%)
Gono Bishwabidyalay 14.19%
Hajee Mohammad Danesh Science and Technology University 8.78%
Bangladesh Agricultural University, Mymensingh 8.11%
National University 8.11%
Sylhet Agricultural University 6.08%
Patuakhali Science and Technology University 3.38%
Bangabandhu Sheikh Mujibur Rahman Agricultural University 3.38%
Chittagong Veterinary and Animal Sciences University 2.70%
Carmichael College, Rangpur 2.03%
Chattogram Veterinary and Animal Sciences University 2.03%

Interested By Age Range

Age Range Percentage (%)
20-30 65.54%
31-35 17.57%
36-40 7.43%
40+ 2.70%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 10.14%
20K-30K 35.14%
30K-40K 34.46%
40K-50K 12.16%
50K+ 8.11%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 35.14%
0.1 - 1 years 18.24%
1.1 - 3 years 18.92%
3.1 - 5 years 9.46%
5+ years 18.24%

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