Job Description
Title: Customer Service Officer
Company Name: Khaled Group of Companies
Vacancy: 8
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Doctor of Veterinary Medicine (DVM)
∎ Skills Required: Ability to Work Under Pressure, Computer skill, Good communication skills in both Bangla English, Good convincing ability, Well Behaved
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Cattle and Fish Feed, Aquaculture, Cattle disease, fish feed., Poultry medicine, Sales & Marketing
∎ The applicants should have experience in the following business area(s):
Agro based firms (incl. Agro Processing/Seed/GM)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Weekly performance report collection & send to Head office.
∎ Give feedback to the head office about Nourish products.
∎ Complaint received, observed & report to Head office.
∎ Provide technical services to customers on farms & disease management.
∎ Market promotion to assist increase sales.
∎ Update customer records in the system, including notes about interactions
∎ Answer customer inquiries via phone, email, and in-person
∎ Create and maintain reports about customer interactions.
∎ Make recommendations to management to improve customer experience
∎ Advise customer about general care, conditions, and treatments
∎ Creating a new Agent and Introducing a new farm to Nourish
∎ Giving service to Nourish Agent if Necessary
Additional Requirements:
∎ Age 24 to 35 years
∎ Only males are allowed to apply
∎ Excellent interpersonal and communication skills.
∎ Must be a team player with good presentation skills.
∎ Should have a positive attitude.
∎ Ability to maintain self-composure in a high-pressure workplace.
∎ Motorcycle driving candidates will be given preference .
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Aug 2023
Company Information:
∎ 21 Aug 2023
∎ Khaled Group of Companies
∎ Address : House-39, Takia Center, Sonargaon Janapath Road, Sector-7, Uttara, Dhaka-1230.
∎ Business : ICT, Shipping, Agri-business, Garment Manufacturing, Real Estate etc
Category: Agro (Plant/Animal/Fisheries)
: Please read the job description carefully. You will be rejected automatically if you do not meet certain qualification, so please read.
