Customer Service Officer, General Banking

Job Description

Title: Customer Service Officer, General Banking

Company Name: Community Bank Bangladesh Ltd.

Vacancy: Not specific

Job Location: Bogura, Chandpur, Cox's Bazar, Dhaka, Gopalganj, Jashore, Khulna, Narsingdi, Patuakhali, Tangail

Employment Status: Full-time

Educational Requirements:
∎ Master's in Business, Bank Management, Economics or any relevant subjects from leading business school/University. No third division in academic records.

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ To provide support to the branch by providing general banking functions for servicing customers in accordance with the high standards of service quality of the bank.
∎ Account opening by ensuring compliance of Laws and Regulations, Regulatory requirements and internal policies and SOP.
∎ Issue check books, Debit Cards.
∎ Issue, Payment and Encashment of Fixed Deposit/DPS/PSS/Sanchopatra etc.
∎ Issue Payment Order.
∎ Services under BACH (Clearing & BEFTN).
∎ Provide remittance services (local & inward), locker services.
∎ To act as the primary contact person and resolves operational issues.
∎ Any other work as and when assigned by the Branch Manager.

Additional Requirements:
∎ Minimum 2 years working experience in leading commercial bank as a Branch Banker in the relevant field.
∎ Working experience in renowned Core Banking Software.
∎ Smart, Team player, paired with agile mindset and can-do attitude.
∎ Good communication skill in Bangla and English.
∎ Very good skills in MS Office
∎ Work experience in any of the above locations will be given preference. Applicants needs to be very flexible and ready to work as per bank requirements

Salary: Negotiable

Application Deadline: December 14, 2019

Company Information:
∎ Community Bank Bangladesh Ltd.

Category: Bank/Non-Bank Fin. Institution

Read Before Apply: No hard copy of application will be accepted.