Customer Service Officer - General Banking / Cash

Job Description

Title: Customer Service Officer - General Banking / Cash

Company Name: Community Bank Bangladesh Ltd.

Vacancy: Not specific

Job Location: Dhaka, Rajshahi

Employment Status: Full-time

Educational Requirements:
∎ Master's in any discipline from reputed University with No Third Division in academic records.

Experience Requirements:
∎ 2 to 3 year(s)

Job Responsibilities:
∎ General Banking Officer:
∎ To provide support to the branch by providing general banking functions for servicing customers in accordance with the high standards of service quality of the bank.
∎ Account opening by ensuring compliance of Laws and Regulations, Regulatory requirements and internal policies and SOP.
∎ Issue check books, Debit Cards and Payment Order
∎ Issue, Payment and Encashment of Fixed Deposit/DPS/PSS/Sanchoypatra etc.
∎ Services under BACH (Clearing & BEFTN).
∎ Provide remittance services (local & inward), locker services.
∎ To act as the primary contact person and resolves operational issues.
∎ Cash Officer:
∎ To receive all sorts of cash deposits like account deposit, bill payment, remittance etc.
∎ To make Payment in due course of all sorts of open cheques over the counters.
∎ Counting, sorting and packeting of currency notes of all types of denominations as per circulars/guidelines of Bangladesh Bank.
∎ To record and maintain cash registers, vault register, counter, vault & cash transit insurance both in CBS and Manual.
∎ To maintain AML and other cash related compliance as per Regulatory Guidelines in Cash Operations.

Additional Requirements:
∎ For GB officials, minimum 3 year(s) working experience in leading commercial bank in relevant area.
∎ For Cash officials, minimum 2 year(s) working experience in leading commercial bank in relevant area.
∎ Smart, Team player, paired with agile mindset and can-do attitude.
∎ Good communication skill in Bangla and English.
∎ Very good skills in MS Office.
∎ Capacity to work under pressure.

Salary: Negotiable

Job Source: Online Job Posting.

Application Deadline: 28 Jun 2022

Company Information:
∎ 15 Jun 2022
∎ Community Bank Bangladesh Ltd.

Category: Bank/Non-Bank Fin. Institution

: No hard copy of application will be accepted.

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