Customer Service Executive (Temporary), Call Center
Job Description
Title: Customer Service Executive (Temporary), Call Center
Company Name: A Reputed Bank
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: Tk. 30000 - 30000 (Monthly)
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Banks
Published: 2025-09-15
Application Deadline: 2025-09-22
Education:
- Bachelor/Honors
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Banks
Skills Required:
Additional Requirements:
Responsibilities & Context:
The primary responsibility of the role is to provide superior customer service to both internal and external customers and continuously strive to improve the level of service delivery.
Answering incoming & outgoing calls from customers, answering inquiries and questions, handling complaints, troubleshooting problems and providing information.
Handle customer queries, resolve complaints and provide relevant product information in an efficient, professional and positive manner.
Ensure superior service level to all customers by effectively understanding the customers need/ query and responding to it in a professional and timely manner.
Maintain proper documentation of complaint/request records.
Job Other Benifits:
Employment Status: Contractual
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
