Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Shombhob Health Ltd.

Vacancy: --

Age: Na

Job Location: Dhaka (Banani)

Salary: Tk. 15000 - 18000 (Monthly)

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): Trading or Export/Import, Pharmaceutical/Medicine Companies, Medical Equipment, Healthcare/Lifestyle product

• Bachelor/Honors

• Bachelor's degree in any field

• At least 1 years
• The applicants should have experience in the following business area(s): Trading or Export/Import, Pharmaceutical/Medicine Companies, Medical Equipment, Healthcare/Lifestyle product

• Only Female

• Interpersonal Skills and Customer Service Management
• Excellent communication and problem-solving skills
• Ability to work well in a team and independently
• Prior experience in customer service roles
• Fluency in both English and Bengali
• Experience in the healthcare industry is a plus

Shombhob Health Ltd. is an online pharmacy and healthcare products shop serving urban customers in Bangladesh. The company focuses on customer satisfaction and provides round-the-clock reliable customer experience.

• Shombhob.com offers home delivery of medicines, healthcare products, skincare products, pet healthcare products, and imported healthcare products for humans and pets.
• Role Description: This is a full-time on-site role for a Customer Service Executive located in Dhaka. The Customer Service Executive will be responsible for providing customer support, managing customer service operations, ensuring customer satisfaction, and handling interactions with customers on a daily basis.