Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Shombhob Health Ltd.

Vacancy: --

Age: Na

Job Location: Dhaka (Banani)

Salary: Tk. 15000 - 18000 (Monthly)

Experience:

  • At least 1 years
  • The applicants should have experience in the following business area(s): Trading or Export/Import, Pharmaceutical/Medicine Companies, Medical Equipment, Healthcare/Lifestyle product


Published: 2025-03-03

Application Deadline: 2025-03-13

Education:
    • Bachelor/Honors
  • Bachelor's degree in any field


Requirements:
  • At least 1 years
  • The applicants should have experience in the following business area(s): Trading or Export/Import, Pharmaceutical/Medicine Companies, Medical Equipment, Healthcare/Lifestyle product


Skills Required:

Additional Requirements:
  • Only Female
  • Interpersonal Skills and Customer Service Management
  • Excellent communication and problem-solving skills
  • Ability to work well in a team and independently
  • Prior experience in customer service roles
  • Fluency in both English and Bengali
  • Experience in the healthcare industry is a plus


Responsibilities & Context:

Shombhob Health Ltd. is an online pharmacy and healthcare products shop serving urban customers in Bangladesh. The company focuses on customer satisfaction and provides round-the-clock reliable customer experience.

  • Shombhob.com offers home delivery of medicines, healthcare products, skincare products, pet healthcare products, and imported healthcare products for humans and pets.
  • Role Description: This is a full-time on-site role for a Customer Service Executive located in Dhaka. The Customer Service Executive will be responsible for providing customer support, managing customer service operations, ensuring customer satisfaction, and handling interactions with customers on a daily basis.


Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 9.70%
University of Dhaka 2.24%
Govt. Eden Mohila College 2.24%
Dhaka International University 2.24%
Eden Mohila College 2.24%
Daffodil International University (DIU) 2.24%
2.24%
Northern University Bangladesh 2.24%
Govt. Tolaram College 1.49%
Asian University of Bangladesh 1.49%

Interested By Age Range

Age Range Percentage (%)
20-30 70.90%
31-35 20.90%
36-40 5.97%
40+ 1.49%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 59.70%
20K-30K 28.36%
30K-40K 8.96%
40K-50K 2.99%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 19.40%
0.1 - 1 years 11.94%
1.1 - 3 years 30.60%
3.1 - 5 years 18.66%
5+ years 19.40%

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