Executive - Call Center
Job Description
Title: Executive - Call Center
Company Name: Naturo
Vacancy: 20
Age: Na
Job Location: Dhaka
Salary: Tk. 14000 (Monthly)
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Call Center, E-commerce, F-commerce
- Freshers are also encouraged to apply.
Published: 2026-02-26
Application Deadline: 2026-03-10
Education:
- Bachelor/Honors
- Bachelor/Honors
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Call Center, E-commerce, F-commerce
- Freshers are also encouraged to apply.
Skills Required: Call Center,Customer Relationship Management,Outbound and Inbound Calls,Social Media Management
Additional Requirements:
- Only Male
- Strong interpersonal skills and a customer-centric attitude.
- Ability to handle high call volume with professionalism.
- Basic computer skills (MS Office, CRM software, WhatsApp).
- Fresh graduates are encouraged to apply.
- Prior call center experience is desirable.
Responsibilities & Context:
Handle inbound calls and respond to customer queries courteously and professionally.
Make outbound calls for follow-ups, order confirmations, and customer support.
Respond to customer messages on social media and other digital channels.
Maintain accurate customer records and update CRM or internal systems.
Ensure timely resolution and follow-up of customer issues.
Meet daily performance targets and quality standards.
Assist in improving customer care processes.
Job Other Benifits:
-Yearly increment
-Lunch Partially Subsidize
-Morning Snacks Fully Subsidize
-Prayer break
-Performance bonus
-Sales Incentive
-Festival Bonus: 2 (Eid)
-Annual, casual, Sick Leave Allocation
-Public Holiday
-Positive Islamic Environment
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
