Customer Service Executive (E-commerce)

Job Description

Title: Customer Service Executive (E-commerce)

Company Name: Toy house

Vacancy: 3

Age: 18 to 30 years

Job Location: Dhaka, Dhaka (Kuril)

Salary: Tk. 15000 - 18000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Call Center, E-commerce, Online Retail Startup

Published: 2026-02-14

Application Deadline: 2026-02-20

Education:

• HSC
• Bachelor of Business Administration (BBA)
• A Level
• Alim (Madrasah)

Requirements:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Call Center, E-commerce, Online Retail Startup

Skills Required: Call Handling,CRM Software,Customer Service,eCommerce Operation,MS Office,Order processing,Problem Solving,Sales Executive,Telecommunication Products & Services,Typing Skill - Bengali and English

Additional Requirements:

• Age 18 to 30 years

Responsibilities & Context:

Toyhouse is one of the fastest-growing toy brands in Bangladesh. We are looking for 3 smart and responsible Customer Service Executives for our e-commerce operations.

Job Responsibilities:

• Handle customer queries via Facebook page, website & WhatsApp

• Confirm and process daily orders

• Provide delivery updates to customers

• Handle customer complaints professionally

• Maintain order records and CRM data

• Ensure high customer satisfaction

• Support sales team to achieve monthly targets

Job Other Benifits:

• Performance bonus,Provident fund
• Salary Review: Yearly
• Festival Bonus: 2

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre